HPE STOREONCE 5500

Monitoring progress..........................................................................................................48
Events page...........................................................................................................48
Hardware page......................................................................................................49
Using the StoreOnce CLI......................................................................50
Applying the license.................................................................................................................... 50
Discovering and adding storage................................................................................................. 50
Troubleshooting when using the StoreOnce GUI.............................. 53
A licensing task fails....................................................................................................................53
A storage scan fails.....................................................................................................................54
LEDs....................................................................................................... 55
Front view of the disk enclosure................................................................................................. 55
Rear view of the disk enclosure.................................................................................................. 56
IO module LEDs..........................................................................................................................58
IO module LED combinations.......................................................................................... 58
IO module port LED combinations................................................................................... 58
Display messages.......................................................................................................................58
Power Supply module labels............................................................................................59
B9, SAS cable hardware error......................................................................................... 59
BA, SAS cable unsupported by HPE............................................................................... 59
C7, System shutdown - over temperature........................................................................59
D0, Absent Power Supply Module 3................................................................................ 59
D1, Absent Power Supply Module 4................................................................................ 59
D2, Absent Power Supply Module 1................................................................................ 59
D3, Absent Power Supply Module 2................................................................................ 59
D5, Communication error - Power Supply Module 1........................................................59
D6, Communication error - Power Supply Module 2........................................................59
D7, Communication error - Power Supply Module 3........................................................60
D8, Communication error - Power Supply Module 4........................................................60
E9, Fan rotor failure - Fan Module 1................................................................................ 60
EA, Fan rotor failure - Fan Module 1................................................................................60
StoreOnce websites..............................................................................61
Support and other resources...............................................................62
Accessing Hewlett Packard Enterprise Support......................................................................... 62
Accessing updates......................................................................................................................62
Customer self repair....................................................................................................................63
Remote support.......................................................................................................................... 63
Warranty information...................................................................................................................63
Regulatory information................................................................................................................64
Documentation feedback............................................................................................................ 64
4 Contents