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Chapter 6 Troubleshooting
6.1 Quick Failure Location
Problem Solution
The Power
indicator is not on
z Ensure that the power adapter matches the
HG520s.
z Ensure that the HG520s is connected to the power
supply properly.
z Ensure that the Power button is pressed.
The ADSL LINK
indicator is not on
z Ensure that the ADSL line is connected properly.
z Ensure that the telephone line works normally. Run
the check by using a telephone.
z Ensure that there is no capacitor or diode in the
connection box.
The LAN
indicator is not on
z Ensure that only the network cable provided with the
HG520s is used.
z Ensure that the cables are connected properly.
z Ensure that the network adapter indicator of your
computer is on.
z Ensure that the network adapter works normally.
Check by the following procedure:
Right-click
My Computer to select Properties;
Select
Hardware > Device Manager;
Check whether there are devices with the mark of
?
or
! under Network Adapters.
If such devices are found, uninstall and then
re-install them, or change a slot for the network
adapter. If the problem persists, change the network
adapter.