Huntleigh dopplex ABIlity - 13. Troubleshooting

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Troubleshooting
13. Troubleshooting
This section gives some of the more common problems encountered during use
together with possible causes. If the problem cannot be located after consulting
the table in this section, the dopplex Ability should be switched off, disconnected
from mains power source and a qualifi ed technician should be consulted.
Before attempting troubleshooting, verify that the power cable is properly
connected to both the dopplex Ability and the mains power source.
SYMPTOM POSSIBLE CAUSE / REMEDY
Green power indicator not illuminated 1. Power cable not connected to live
power source
2. Defective power cable
3. Mains input fuses blown
Unit will not turn on Connect to live power source
Printout blank * Paper inserted incorrectly
Battery Low symbol showing * Connect to the power source
Battery does not hold charge * Select ‘Battery Conditioner’ menu
(section 12.3.1) or replace battery
No results produced Check all tubes and cuffs and repeat
test.
Only one ankle cuff infl ates Check patient type is correctly set
(See section 12.4)
Display not clear Contrast setting is incorrect (See
section 12.3.1)
Printout not clear on label paper * Check setting of paper type (See
section 12.3.1)
Paper printout jams * Incorrect paper fi tted
Unit will not fi t to roll stand Ensure mounting plate is fi tted
correctly
Cuff takes a long time to infl ate Check air fi lter or check cuffs for
leaks
* Depending on model