If
an error occurs while the card
is
being read, the red light
on
the reader turns
on, and a Do Not Enter
(X)
message may appear in the Operator Information
Area.
If
a Do Not Enter message
is
not
displayed when an error occurs, try the
card again.
If
a Do Not Enter message
is
displayed when an error occurs, note
the meaning
of
the Do Not Enter message and take the appropriate action
as
described in the Operator Information Area section
of
Chapter 2.
If
your
display station does
not
have a keyboard, try to reset the red light and
the Do Not Enter message by trying the card again or by trying a different card.
The following
Do
Not Enter messages are especially relevant when
magnetic. stripes are· being. read:
The. card or
magnetic stripe' cannot be used
for
the operation .
.
.
Pres~
the· RpSET.
key
to
reset the error
~.
. . . ... .
...
. .. '
The
cursorislocated
iIi aprbteCted
field~
Press the RESET
key;
then move
the
curso~
to
an
input field;
Before trying the card
reader
or
the scanner a second
time~checkthat:
1.
The host systemhas
not
interrupted the reader operation.
2.
The cursor
is
positioned
on
the screen
as
stated
in
the user's program guide.
3. You are passing the card through the reader slot correctly.
4.
You are passing the hand scanner over the magnetic stripe correctly.
If
the failure
is
still present after the operation
is
required, obtain a different
magnetic striped card and try again.
If
the failure still occurs, tell the appropriate
person in your organization.
4-8
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