IBM 3270 Operator's Guide

Appendix A. Sample Problem Report Fonn
--- -
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E : :i~~~ 3276/3278/3279 Problem Report Form
Unit Identification ______ _
Unit Location
Unit Type 3276 3278 3279 (circle one)
Unit Serial Number ______ _
Telephone
Number ______ _
Date and Time
Reported by
1 Record the step number where you detected the tailure:
Step Number:
2 Circle all of the following symbols that are displayed in the Operator Information Area of the failing display station(s):
Note: If not a ~ or a ~ , record the symbol. Subsystem Ready ~ or ~ or __
If one of these three symbols is displayed, insert
the 2- or 3-digit code following the symbol.
Host Connection .a. or .!!.
(
Communication
Problem_ ~
Display Station Problem_ ~
Program Error PROG
3 If the display station is a 3278 or 3279, go to step 6; if the display station is a 3276, continue.
4 Are all attached terminals failing?
If "NO" is checked, identify all the failing terminals:
YES
CJ
NO
CJ
5 Write an "x" in each circle below for each light that was on when the error occurred.
1
2
0
0
S-
DK
0
3276
Front
D1?
Panel
IF.1l
Inside of
3276 Control
Drawer
(See other side)
(
System
Check
o
Machine
Check Test
o 0
Appendix A. Saf!1ple Problem Report Form A-I

IBM 3270 Specifications

General

Brand	IBM
Model	3270
Category	Desktop
Language	English