v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, “Parts listing, Types 7871 and 1949,” on page 41 to determine which components are CRUs and
which components are FRUs.
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error Code Type Error Message Action
0x80070200 Error PCI express bus 1, Expansion
Card (HSDC Fault) critical
1. Check the operating system event log and the
system event log as it may contain additional
information (see “Error logs” on page 99).
2. Reseat the blade server in the BladeCenter (see
“Removing the blade server from the BladeCenter
unit” on page 52 and “Installing the blade server
in a BladeCenter unit” on page 53).
3. Update the device drivers for any expansion cards
that are installed into the blade server.
4. Reseat the expansion card (see “Removing an I/O
expansion card” on page 74 and “Installing an
I/O expansion card” on page 78).
5. Replace the expansion card (see “Removing an
I/O expansion card” on page 74 and “Installing
an I/O expansion card” on page 78).
0x80070200 Error System board, chip set (Sys
Board Fault) critical
1. Make sure that the latest firmware is being used
(see “Firmware updates” on page 33).
2. Reseat the blade server in the BladeCenter (see
“Removing the blade server from the BladeCenter
unit” on page 52 and “Installing the blade server
in a BladeCenter unit” on page 53).
3. Reset the UEFI firmware settings to default values
using the Setup utility (see “Using the Setup
utility” on page 20).
4. (Trained service technician only) Replace the
system-board assembly (see “Removing the
system-board assembly” on page 94 and
“Installing the system-board assembly” on page
95).
0x80070300 Error Processor X, temperature (CPU
X OverTemp) non-recoverable
[Note: X=1-2]
1. Make sure that the room temperature is within
the operating specifications (see “Features and
specifications” on page 8).
2. Make sure that none of the air vents on the
BladeCenter unit and on the blade server are
blocked.
3. Make sure that all of the fans on the BladeCenter
unit are running.
4. Make sure that each bay of the BladeCenter unit
has either a device or a filler installed.
5. Make sure that the blade server is not missing
any heat sinks, DIMMs, heat-sink fillers, or DIMM
fillers (see Chapter 4, “Parts listing, Types 7871
and 1949,” on page 41).
6. Make sure that the CPU heat sink is properly
attached to the CPU (see “Installing a
microprocessor and heat sink” on page 88).
108 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide
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