IBM x3200 M2 Type 4367 User Manual

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
5962 DVD drive configuration error.
1. Run the Configuration/Setup Utility program and
load the default settings (see “Using the
Configuration/Setup Utility program” on page 16).
2. Reseat the following components:
a. DVD drive cable
b. DVD drive
c. System board
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
00012000 Processor machine check error.
1. (Trained service technician only) Reseat the
microprocessor.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. (Trained service technician only)
Microprocessor
b. (Trained service technician only) System
board
00019701 Microprocessor 1 failed the built in self-test
(BIST).
1. (Trained service technician only) Reseat the
microprocessor.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. (Trained service technician only)
Microprocessor
b. (Trained service technician only) System
board
01298001 No update data for microprocessor 1.
1. Update the BIOS code again (see “Updating the
firmware” on page 15).
2. (Trained service technician only) Reseat the
microprocessor.
3. (Trained service technician only) Replace the
microprocessor.
01298101 Bad update data for processor 1.
1. Update the BIOS code again (see “Updating the
firmware” on page 15).
2. (Trained service technician only) Reseat the
microprocessor.
3. (Trained service technician only) Replace the
microprocessor.
Chapter 5. Diagnostics 135

IBM x3200 M2 Type 4367 Specifications

General

Processor	Intel Xeon 3000 Sequence, Intel Core 2 Duo, Intel Pentium Dual-Core
Memory Slots	4 DIMM slots
Chipset	Intel 3200
Storage Controller	Integrated SATA controller
Form Factor	Tower
Memory	Up to 8GB DDR2
Storage	SATA
Hard Drive Bays	4
RAID Support	RAID 0, 1
Network Controller	Integrated Broadcom Gigabit Ethernet
Expansion Slots	1 PCI-Express x8, 1 PCI-Express x1, 2 PCI
Power Supply	400W fixed
Operating System Support	Microsoft Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server
Processor Cores	Dual-core, Quad-core (Xeon 3200 series)