v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
System-error log message Action
ASM Reset -- reason unknown Information only.
ASM Reset due to x, Instruction Fault: y Information only.
ASM Reset due Watchdog timeout Information only.
ASM Reset was caused by restoring default
values
Information only.
ASM Reset was initiated by the user Information only.
Configuration error recovery on the Inter-connect
network
Information only.
CPU over temperature
1. Make sure that the fan sink has good airflow and is not
obstructed.
2. Reseat the following components:
a. Fan-sink cable
b. (Trained service technician only) Fan sink
DASD controller removal
1. Make sure that the mini-PCI-X adapter cable is not damaged.
2. Reseat the mini-PCI-X adapter cable.
3. Replace the mini-PCI-X adapter cable.
DHCP failure,no IP@ assigned-
RETRYING!,rc=xxx,count=yyy
Information only.
Dialback failed for userid w. Could not connect
at phone number x, y, z
Information only.
ENET[eee] DHCP-
HstNme=a,DN=b,IP@=ccc.ccc.ccc.ccc
GW@=ddd.ddd.ddd.ddd, NMsk=fff.fff.fff.fff,
DNS1@=ggg.ggg.ggg.ggg,
DNS2@=hhh.hhh.hhh.hhh
Information only.
ENET[eee] IP-Cfg:HstName=x,
IP@=ccc.ccc.ccc.ccc, GW@=ddd.ddd.ddd.ddd,
NetMsk=fff.fff.fff.fff
Information only.
Failure reading an I2C device, possible bus
failure
1. Reseat the following components:
a. AC power cords
b. Hot-swap power supplies, if any are installed
c. Power-supply cables on the system board
2. (Trained service technician only) Replace the system board.
Fan x Failure
1. Make sure that fan x is not obstructed.
2. Reseat the fan x cable.
3. Replace fan x.
Fan x Outside Recommended Speed
1. Make sure that fan x is not obstructed.
2. Reseat the fan x cable.
3. Replace fan x.
220 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide
To Next Page
Loading...
Need help?
General
