Programming a Card Reader
Once the required reader config is available in the Config App, it can be applied to individual readers via
Bluetooth® communication.
ICT card readers can only be programmed within 2 minutes of startup. In order to program the reader you will
need to disconnect power and complete programming within 2 minutes of powering up.
To program a Card Reader using the Protege Config App
1. Activate Bluetooth® on your device.
2. In the Config App, navigate to the Reader Configuration page and select the appropriate Credential Profile.
3. Tap the required config to apply to the reader. The selected config will be marked as ACTIVE.
4. Power cycle the reader that requires programming. The following steps must be completed in the next 2
minutes.
5. To apply the selected config to the nearest reader, place the device with the app close to the reader and tap
Scan Closest.
- The app should display Connecting to reader _R<SERIALNUMBER>. If there is no response, the device
may need to be closer to the reader.
- When programming is successful, the app will display the message Configuration of _R<SERIALNUMBER>
successful and the reader will beep several times quickly and then restart.
- If a power cycle is required, the app will display the message Failed to configure _R<SERIALNUMBER>.
Configuration timeout. Please restart the reader.
6. To view and select from a list of nearby readers, tap Select Reader.
- If the reader is compatible, its Broadcast Address (_R<SERIALNUMBER>) will be displayed in the list.
- If only the reader model is displayed, this reader cannot be configured using the app.
- The number to the right identifies the decibel response. The smaller the value (i.e. the closer to zero), the
nearer the reader is to the device.
The Bluetooth Proximity setting in Mobile Credential Settings can be adjusted to exclude readers that
are further away.
7. Identify the appropriate reader and tap Apply.
- The app should display Connecting to reader _R<SERIALNUMBER>.
- When programming is successful, the app will display the message Configuration of _R<SERIALNUMBER>
successful and the reader will beep several times quickly and then restart.
- If a power cycle is required, the app will display the message Failed to configure _R<SERIALNUMBER>.
Configuration timeout. Please restart the reader.
- If the reader is not compatible, the app will display the message Failed to configure <READER>. Reader
disconnected.
Failed Programming
Sometimes reader programming can fail. This may occur because of Bluetooth® connection interference, such as
from the Mobile App, invalid config programming, or incorrect reader firmware.
If programming is unsuccessful, the reader will respond with 3 long beeps (as opposed to the 4 short beeps when
programming is completed successfully), and then restart.
If reader programming fails you should attempt to apply the config to the reader again, as the failure may have
been caused by temporary interference.
ICT Card Reader | Configuration Guide 21
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