Page 10
Swiping a Card
The card should be swiped with the black magnetic stripe
facing the terminal and running along the bottom of the
card.
Make sure that the bottom of the card runs firmly along the
bottom of the card swipe and that the card is swiped at even
speed.
The speed of the card swipe should not be too slow as this
can sometimes cause problems when the terminal is reading
the card.
9. Starting a Transaction
IMPORTANT INFORMATION
Your terminal may be configured to start a transaction by either entering the transaction amount first or
by inserting/swiping payment card.
If your terminal is configured to accept Contactless Cards it will always expect you to enter the
transaction amount first for whichever type of transaction you are performing.
If your terminal is configured for card details first the customer will be prompted to insert their card
into the terminal to start the transaction. Once this is done, enter the transaction amount and continue
from the Checking Card prompt for the chosen transaction type.
Present, insert £9.50
or swipe card
It is important to swipe cards correctly through the terminal so that they can be read by the card reader.
Using a Card with the Contactless Reader
Where a contactless transaction is allowed, the terminal
display will show the contactless symbol.
The cardholder should hold their card against the
Contactless symbol on the terminal.
If the card is removed too quickly a message will appear on
the display and the cardholder will be asked to present the
card again.
LED’s will light at the top of the terminal during different
parts of the transaction.
Re-Printing Receipts
Once a re-print has been printed the user will be asked to press ENTER.
Check to ensure receipt is correct, if another re-print is required press MENU to re-print.
NOTE: This is not the same as printing a duplicate receipts.
To Next Page
Loading...
Need help?
General
