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InSync Speech Technologies Buddy DesktopMic 7G - User Manual

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Buddy DesktopMic 7G
User’s Guide
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Summary

Buddy DesktopMic 7 G Overview

Features

Lists key features of the Buddy DesktopMic 7G, including USB Plug-and-Play, FilteredAudio technology, and compatibility.

Supported Operating Systems

Supported Speech Software and Voice Applications

Installing the Buddy DesktopMic 7 G USB

USB Connection

Instructions on connecting the microphone to a dedicated USB port, warning against using hubs or splitters.

Installation Procedure for Windows 8

Installation Procedure for Windows 7

LED Indicator

Describes the LED indicator behavior when the microphone is powered on and connected correctly.

Driver Software Installation

Device Ready Confirmation

Notifies the user that the device drivers are successfully installed and the device is ready for use.

Setting Default Device

Steps to set the Buddy DesktopMic 7G as the default audio recording device in Windows.

Installation Procedure for Windows XP

Testing Hardware

Verifying Voice Recording Settings

Instructions to verify the correct microphone is selected in the Voice Recording tab of Sound properties.

Initiating Hardware Test

Instructs users to click the 'Test Hardware' button after setting the microphone as default.

Continuing Hardware Test

Describes the action to initiate the hardware test in the Sound Hardware Test Wizard.

Enabling Volume Controls

Instructs to proceed in the wizard to enable volume controls for microphone testing.

Making Buddy DesktopMic 7 G a Preferred Device

Selecting Default Device

Explains how to select the Buddy DesktopMic 7G as the default device in the Sound and Audio Devices properties.

Installing Buddy DesktopMic 7 G in Windows Vista

Verifying Device Installation

Outlines the initial steps to verify proper installation in Windows Vista by accessing Sound settings.

Setting Default Recording Device

Instructions for setting the Buddy DesktopMic 7G as the default recording device in Vista's Sound settings.

Installation Procedure for Macintosh

Open System Preferences

First step for Mac installation: opening System Preferences from the Apple menu.

Access Sound Preferences

Second step for Mac installation: accessing the Sound preference file.

Navigate to Input Tab

Third step for Mac installation: navigating to the Input tab within Sound preferences.

Select Sound Input Device

Fourth step for Mac installation: selecting the microphone as the sound input device.

Adjust Input Volume

Fifth step for Mac installation: adjusting the microphone's input volume.

Exit System Preferences

Final step for Mac installation: closing System Preferences.

Additional Macintosh Installation Details

Provides a URL for additional installation details for Macintosh systems.

Using the Buddy DesktopMic 7 G

Recommended Usage Distance

Specifies the recommended distance for using the microphone for optimal performance.

Microphone Positioning for Noise

Advises on microphone positioning based on environmental noise levels for better audio capture.

Windscreen Maintenance

Provides guidance on cleaning and maintaining the microphone's windscreen.

Using Buddy DesktopMic 7 G with Windows Speech Recognition

Setup Steps Introduction

Introduces the steps required to set up the microphone for Windows Speech Recognition.

Navigate to Microphone Setup

Instructs how to navigate the Windows Control Panel to access the microphone setup for Speech Recognition.

Microphone Setup Wizard Actions

Describes the action to take within the Microphone Setup Wizard for Windows Speech Recognition.

Finalizing Speech Recognition Setup

Details the final steps in the Microphone Setup Wizard, including volume adjustment and completion.

Ready for Speech Recognition

Confirms that the microphone is ready for use with Microsoft Speech Recognition software after setup.

Using Buddy DesktopMic 7 G with Dragon NaturallySpeaking or Dragon Medical

Dragon Software Recognition Requirement

Explains that simply setting the device as default in Windows is insufficient for Dragon software recognition.

Importance of Correct Audio Source Selection

Emphasizes the importance of selecting the correct audio source during Dragon's setup for optimal quality.

Handling Multiple Microphones with Dragon

Advises on creating additional user profiles or dictation sources when using multiple microphones with Dragon.

How to create an additional Dragon User Profile

Open Dragon NaturallySpeaking

The initial step to begin creating a new user profile in Dragon NaturallySpeaking software.

Navigate to New User Profile Menu

Specific menu path to create a new user profile in Dragon NaturallySpeaking (versions 11/12).

Follow Audio Setup Wizard for New Source

Guides users to follow the wizard for selecting the new audio source for the user profile.

How to add an additional dictation source

Open Dragon NaturallySpeaking

The initial step to begin adding a new dictation source within Dragon NaturallySpeaking.

Navigate to Add Dictation Source Menu

Specific menu path to add a dictation source to an existing user profile in Dragon (versions 11/12).

Select Dictation Source

Instructs users to choose the correct microphone source from the provided list during setup.

Benefit of an additional dictation source

Shared Vocabulary and Improvements

Explains that adding a source to an existing profile allows shared vocabulary and improvements.

Notes on Dragon Integration

Additional Training for Accuracy

Advises that additional voice training might be needed for accurate recognition with new sources.

Same Connection Type Source Scenario

Addresses a specific scenario where the additional source is the same connection type as the original.

Testing the Audio Settings in Dragon NaturallySpeaking

Accessing Audio Settings Check

Provides the menu path to access audio settings check within Dragon NaturallySpeaking or Medical.

Running Quick Audio Setup Wizard

Instructs the user to select their device and run the audio setup wizard in the new screen.

Alternative Steps for Grayed Accuracy Center

Provides alternative steps if the Accuracy Center menu is inaccessible or grayed out.

Default Buddy DesktopMic Button Configuration

Default Button Function

Describes the default function assigned to Button1 on the microphone, which is microphone mute.

Default LED Indicator Status

Explains the default behavior of the LED indicators on the microphone based on its status.

Reconfiguring Buddy DesktopMic Button

Using MyBuddyMic Software for Changes

Instructs users to download and use the MyBuddyMic software to reconfigure button settings.

MyBuddyMic Software Download URL

Provides the URL where the MyBuddyMic software can be downloaded for free.

Using Buddy USB with VoIP applications

VoIP Application Default Setting

Suggests that setting the microphone as default in Control Panel may be enough for some VoIP applications.

Additional VoIP Application Details

Provides a URL for additional information on using the microphone with various application software.

Troubleshooting

Introduction to Common Problems

Introduces common procedural problems reported by users for troubleshooting.

Latest Troubleshooting Information Source

Directs users to a website for the most current troubleshooting information.

Speaker Volume Too Low

Addresses the issue of low speaker volume and how to adjust it.

Adjusting Default Speaker Volume

Provides step-by-step instructions to adjust the default speaker volume through Windows settings.

Adjusting Volume via Slider

Instructs to use the volume slider in the Speaker settings to adjust the default volume.

Microphone Volume Too Low

Addresses the issue of low microphone volume and provides troubleshooting steps.

Dragon Software Volume Note

Notes that standard Windows volume adjustments may not affect Dragon software volume.

Check Microphone Mute Switch

Advises checking the microphone's mute switch and LED indicator status.

Adjusting Microphone Recording Volume

Provides steps to adjust microphone recording volume via Windows Control Panel if not muted.

Adjusting Microphone Control Slider

Instructs to adjust the microphone volume slider to approximately two-thirds of the way up.

Buddy DesktopMic 7 G Not Recognized

Addresses the issue where Windows does not detect the microphone and provides troubleshooting steps.

Troubleshooting Recognition Issues

Provides a primary troubleshooting step: unplugging and replugging the USB cable into a different port.

Further Recognition Troubleshooting Resources

Directs users to a website for more in-depth troubleshooting suggestions for device recognition issues.

Special Considerations for Speech Dictation

Audio Setup Wizard and Training

Stresses the need to run the audio setup wizard and training when changing audio hardware for speech recognition.

Importance of Microphone Positioning

Highlights the importance of correct microphone positioning for optimal speech recognition performance.

Recommended Microphone Boom Distance

Specifies the recommended distance between the microphone boom and the user's mouth.

Microphone Test with Pauses

Suggests adding pauses between phrases during microphone tests for better system calibration.

Speak Clearly for Dictation

Advises speaking clearly and evenly, similar to newscasters, for improved dictation accuracy.

Enunciate Syllables for Dictation

Encourages enunciating all syllables in words to enhance dictation recognition.

Dictation Software Suggestions

Provides a URL for more detailed suggestions regarding speech recognition dictation.

Safety Precautions

Warns users to keep the USB device away from heat sources and liquids to prevent damage.

Protect from Humidity and Children

Instructs users to protect the USB device from high humidity and keep it out of children's reach.

Cable Safety on Floors

Advises taping down cables that cross floors to prevent tripping hazards.

Taking Care of Your DesktopMic

Microphone Cleaning

Provides instructions for cleaning the microphone using non-alcohol wipes or a damp cloth with mild soap.

Windscreen Cleaning and Care

Details how to remove and wash the microphone's windscreen with mild soapy water.

Cable Handling and Protection

Offers advice on handling the microphone cable to prevent damage and reduce wear.

Limited Warranty

Warranty Terms

States the warranty period for Buddy Microphones is one year from the original invoice date.

Warranty Exclusions Overview

Lists specific conditions and damages that are not covered under the limited warranty.

Exclusion: Serial Number Alteration

Excludes warranty coverage for microphones with altered or removed serial numbers.

Exclusion: Accidental Damage and Misuse

Lists common causes of damage like accidents, misuse, natural disasters, and modifications that void the warranty.

Exclusion: Unauthorized Repairs

Excludes warranty if unauthorized repairs or attempts are made on the product.

Exclusion: External Causes

Excludes damage from external factors like power fluctuations or USB port issues.

Exclusion: Normal Wear and Tear

Excludes coverage for damage resulting from normal wear and tear over time.

Exclusion: Non-Defect Related Causes

Excludes coverage for any issues not directly related to a product defect.

Exclusion: Installation and Setup Charges

Excludes charges related to the removal, installation, or setup of the product.

Exclusion: Return Shipping for Working Units

Specifies that return shipping costs are not covered if the returned product is found to be working correctly.

How to get warranty service

RMA Number Requirement

Explains that obtaining an RMA number from InSync Speech Technologies is the first step for warranty service.

Obtain RMA Online

Guides users to the company website to obtain an RMA number online.

Obtain RMA via Email

Provides an email address for users to request an RMA number.

Information Required for RMA Request

Lists all necessary information to be provided when requesting an RMA, such as invoice, serial number, and contact details.

Shipping Instructions for Warranty Service

Provides instructions for shipping the product for warranty service, including addressing and prepayment.

Packaging for Shipment

Advises on proper packaging to prevent damage during shipping, recommending original containers or sturdy cartons.

Information to Include with Return Shipment

Lists essential information to include with the returned product for warranty service processing.

Required Items for Return

Instructs to include all manuals, accessories, and software with the returned product.

Return Reason and Problem Description

Reiterates the need to include a clear reason and description of the problem with the return.

Carrier Responsibility for Shipment

States that the carrier is responsible for damage or loss during shipment, advising claims be made directly.

Technical Support

Email Support Channel

Specifies that technical support is exclusively available via email and provides the contact address.

Email Support Response Time and Content

Informs users about the typical response time for support emails and what information to include.

Product Name for Support Email

Lists the product name as essential information to include in a support email.

Previous Working Status for Support

Asks about the prior working status of the product for troubleshooting.

Persistence of Problem After Reboot

Inquires if the issue persists even after rebooting the computer system.

Attempted USB Port Change

Asks if trying a different USB port has been attempted to resolve the issue.

MyBuddyMic Software Usage

Inquires if the MyBuddyMic software was used to alter button configurations.

MyBuddyMic Program Active During Error

Asks if the MyBuddyMic program was active when the error occurred.

Other Audio Devices on System

Requests details about other audio devices present on the system for conflict diagnosis.

System Type (Desktop or Laptop)

Asks for the type of computer system (desktop or laptop) being used.

Operating System Version

Prompts for the specific operating system version being used by the customer.

Contact Phone Number and Times

Requests contact phone number and preferred times for potential follow-up calls.

Summary

Buddy DesktopMic 7 G Overview

Features

Lists key features of the Buddy DesktopMic 7G, including USB Plug-and-Play, FilteredAudio technology, and compatibility.

Supported Operating Systems

Supported Speech Software and Voice Applications

Installing the Buddy DesktopMic 7 G USB

USB Connection

Instructions on connecting the microphone to a dedicated USB port, warning against using hubs or splitters.

Installation Procedure for Windows 8

Installation Procedure for Windows 7

LED Indicator

Describes the LED indicator behavior when the microphone is powered on and connected correctly.

Driver Software Installation

Device Ready Confirmation

Notifies the user that the device drivers are successfully installed and the device is ready for use.

Setting Default Device

Steps to set the Buddy DesktopMic 7G as the default audio recording device in Windows.

Installation Procedure for Windows XP

Testing Hardware

Verifying Voice Recording Settings

Instructions to verify the correct microphone is selected in the Voice Recording tab of Sound properties.

Initiating Hardware Test

Instructs users to click the 'Test Hardware' button after setting the microphone as default.

Continuing Hardware Test

Describes the action to initiate the hardware test in the Sound Hardware Test Wizard.

Enabling Volume Controls

Instructs to proceed in the wizard to enable volume controls for microphone testing.

Making Buddy DesktopMic 7 G a Preferred Device

Selecting Default Device

Explains how to select the Buddy DesktopMic 7G as the default device in the Sound and Audio Devices properties.

Installing Buddy DesktopMic 7 G in Windows Vista

Verifying Device Installation

Outlines the initial steps to verify proper installation in Windows Vista by accessing Sound settings.

Setting Default Recording Device

Instructions for setting the Buddy DesktopMic 7G as the default recording device in Vista's Sound settings.

Installation Procedure for Macintosh

Open System Preferences

First step for Mac installation: opening System Preferences from the Apple menu.

Access Sound Preferences

Second step for Mac installation: accessing the Sound preference file.

Navigate to Input Tab

Third step for Mac installation: navigating to the Input tab within Sound preferences.

Select Sound Input Device

Fourth step for Mac installation: selecting the microphone as the sound input device.

Adjust Input Volume

Fifth step for Mac installation: adjusting the microphone's input volume.

Exit System Preferences

Final step for Mac installation: closing System Preferences.

Additional Macintosh Installation Details

Provides a URL for additional installation details for Macintosh systems.

Using the Buddy DesktopMic 7 G

Recommended Usage Distance

Specifies the recommended distance for using the microphone for optimal performance.

Microphone Positioning for Noise

Advises on microphone positioning based on environmental noise levels for better audio capture.

Windscreen Maintenance

Provides guidance on cleaning and maintaining the microphone's windscreen.

Using Buddy DesktopMic 7 G with Windows Speech Recognition

Setup Steps Introduction

Introduces the steps required to set up the microphone for Windows Speech Recognition.

Navigate to Microphone Setup

Instructs how to navigate the Windows Control Panel to access the microphone setup for Speech Recognition.

Microphone Setup Wizard Actions

Describes the action to take within the Microphone Setup Wizard for Windows Speech Recognition.

Finalizing Speech Recognition Setup

Details the final steps in the Microphone Setup Wizard, including volume adjustment and completion.

Ready for Speech Recognition

Confirms that the microphone is ready for use with Microsoft Speech Recognition software after setup.

Using Buddy DesktopMic 7 G with Dragon NaturallySpeaking or Dragon Medical

Dragon Software Recognition Requirement

Explains that simply setting the device as default in Windows is insufficient for Dragon software recognition.

Importance of Correct Audio Source Selection

Emphasizes the importance of selecting the correct audio source during Dragon's setup for optimal quality.

Handling Multiple Microphones with Dragon

Advises on creating additional user profiles or dictation sources when using multiple microphones with Dragon.

How to create an additional Dragon User Profile

Open Dragon NaturallySpeaking

The initial step to begin creating a new user profile in Dragon NaturallySpeaking software.

Navigate to New User Profile Menu

Specific menu path to create a new user profile in Dragon NaturallySpeaking (versions 11/12).

Follow Audio Setup Wizard for New Source

Guides users to follow the wizard for selecting the new audio source for the user profile.

How to add an additional dictation source

Open Dragon NaturallySpeaking

The initial step to begin adding a new dictation source within Dragon NaturallySpeaking.

Navigate to Add Dictation Source Menu

Specific menu path to add a dictation source to an existing user profile in Dragon (versions 11/12).

Select Dictation Source

Instructs users to choose the correct microphone source from the provided list during setup.

Benefit of an additional dictation source

Shared Vocabulary and Improvements

Explains that adding a source to an existing profile allows shared vocabulary and improvements.

Notes on Dragon Integration

Additional Training for Accuracy

Advises that additional voice training might be needed for accurate recognition with new sources.

Same Connection Type Source Scenario

Addresses a specific scenario where the additional source is the same connection type as the original.

Testing the Audio Settings in Dragon NaturallySpeaking

Accessing Audio Settings Check

Provides the menu path to access audio settings check within Dragon NaturallySpeaking or Medical.

Running Quick Audio Setup Wizard

Instructs the user to select their device and run the audio setup wizard in the new screen.

Alternative Steps for Grayed Accuracy Center

Provides alternative steps if the Accuracy Center menu is inaccessible or grayed out.

Default Buddy DesktopMic Button Configuration

Default Button Function

Describes the default function assigned to Button1 on the microphone, which is microphone mute.

Default LED Indicator Status

Explains the default behavior of the LED indicators on the microphone based on its status.

Reconfiguring Buddy DesktopMic Button

Using MyBuddyMic Software for Changes

Instructs users to download and use the MyBuddyMic software to reconfigure button settings.

MyBuddyMic Software Download URL

Provides the URL where the MyBuddyMic software can be downloaded for free.

Using Buddy USB with VoIP applications

VoIP Application Default Setting

Suggests that setting the microphone as default in Control Panel may be enough for some VoIP applications.

Additional VoIP Application Details

Provides a URL for additional information on using the microphone with various application software.

Troubleshooting

Introduction to Common Problems

Introduces common procedural problems reported by users for troubleshooting.

Latest Troubleshooting Information Source

Directs users to a website for the most current troubleshooting information.

Speaker Volume Too Low

Addresses the issue of low speaker volume and how to adjust it.

Adjusting Default Speaker Volume

Provides step-by-step instructions to adjust the default speaker volume through Windows settings.

Adjusting Volume via Slider

Instructs to use the volume slider in the Speaker settings to adjust the default volume.

Microphone Volume Too Low

Addresses the issue of low microphone volume and provides troubleshooting steps.

Dragon Software Volume Note

Notes that standard Windows volume adjustments may not affect Dragon software volume.

Check Microphone Mute Switch

Advises checking the microphone's mute switch and LED indicator status.

Adjusting Microphone Recording Volume

Provides steps to adjust microphone recording volume via Windows Control Panel if not muted.

Adjusting Microphone Control Slider

Instructs to adjust the microphone volume slider to approximately two-thirds of the way up.

Buddy DesktopMic 7 G Not Recognized

Addresses the issue where Windows does not detect the microphone and provides troubleshooting steps.

Troubleshooting Recognition Issues

Provides a primary troubleshooting step: unplugging and replugging the USB cable into a different port.

Further Recognition Troubleshooting Resources

Directs users to a website for more in-depth troubleshooting suggestions for device recognition issues.

Special Considerations for Speech Dictation

Audio Setup Wizard and Training

Stresses the need to run the audio setup wizard and training when changing audio hardware for speech recognition.

Importance of Microphone Positioning

Highlights the importance of correct microphone positioning for optimal speech recognition performance.

Recommended Microphone Boom Distance

Specifies the recommended distance between the microphone boom and the user's mouth.

Microphone Test with Pauses

Suggests adding pauses between phrases during microphone tests for better system calibration.

Speak Clearly for Dictation

Advises speaking clearly and evenly, similar to newscasters, for improved dictation accuracy.

Enunciate Syllables for Dictation

Encourages enunciating all syllables in words to enhance dictation recognition.

Dictation Software Suggestions

Provides a URL for more detailed suggestions regarding speech recognition dictation.

Safety Precautions

Warns users to keep the USB device away from heat sources and liquids to prevent damage.

Protect from Humidity and Children

Instructs users to protect the USB device from high humidity and keep it out of children's reach.

Cable Safety on Floors

Advises taping down cables that cross floors to prevent tripping hazards.

Taking Care of Your DesktopMic

Microphone Cleaning

Provides instructions for cleaning the microphone using non-alcohol wipes or a damp cloth with mild soap.

Windscreen Cleaning and Care

Details how to remove and wash the microphone's windscreen with mild soapy water.

Cable Handling and Protection

Offers advice on handling the microphone cable to prevent damage and reduce wear.

Limited Warranty

Warranty Terms

States the warranty period for Buddy Microphones is one year from the original invoice date.

Warranty Exclusions Overview

Lists specific conditions and damages that are not covered under the limited warranty.

Exclusion: Serial Number Alteration

Excludes warranty coverage for microphones with altered or removed serial numbers.

Exclusion: Accidental Damage and Misuse

Lists common causes of damage like accidents, misuse, natural disasters, and modifications that void the warranty.

Exclusion: Unauthorized Repairs

Excludes warranty if unauthorized repairs or attempts are made on the product.

Exclusion: External Causes

Excludes damage from external factors like power fluctuations or USB port issues.

Exclusion: Normal Wear and Tear

Excludes coverage for damage resulting from normal wear and tear over time.

Exclusion: Non-Defect Related Causes

Excludes coverage for any issues not directly related to a product defect.

Exclusion: Installation and Setup Charges

Excludes charges related to the removal, installation, or setup of the product.

Exclusion: Return Shipping for Working Units

Specifies that return shipping costs are not covered if the returned product is found to be working correctly.

How to get warranty service

RMA Number Requirement

Explains that obtaining an RMA number from InSync Speech Technologies is the first step for warranty service.

Obtain RMA Online

Guides users to the company website to obtain an RMA number online.

Obtain RMA via Email

Provides an email address for users to request an RMA number.

Information Required for RMA Request

Lists all necessary information to be provided when requesting an RMA, such as invoice, serial number, and contact details.

Shipping Instructions for Warranty Service

Provides instructions for shipping the product for warranty service, including addressing and prepayment.

Packaging for Shipment

Advises on proper packaging to prevent damage during shipping, recommending original containers or sturdy cartons.

Information to Include with Return Shipment

Lists essential information to include with the returned product for warranty service processing.

Required Items for Return

Instructs to include all manuals, accessories, and software with the returned product.

Return Reason and Problem Description

Reiterates the need to include a clear reason and description of the problem with the return.

Carrier Responsibility for Shipment

States that the carrier is responsible for damage or loss during shipment, advising claims be made directly.

Technical Support

Email Support Channel

Specifies that technical support is exclusively available via email and provides the contact address.

Email Support Response Time and Content

Informs users about the typical response time for support emails and what information to include.

Product Name for Support Email

Lists the product name as essential information to include in a support email.

Previous Working Status for Support

Asks about the prior working status of the product for troubleshooting.

Persistence of Problem After Reboot

Inquires if the issue persists even after rebooting the computer system.

Attempted USB Port Change

Asks if trying a different USB port has been attempted to resolve the issue.

MyBuddyMic Software Usage

Inquires if the MyBuddyMic software was used to alter button configurations.

MyBuddyMic Program Active During Error

Asks if the MyBuddyMic program was active when the error occurred.

Other Audio Devices on System

Requests details about other audio devices present on the system for conflict diagnosis.

System Type (Desktop or Laptop)

Asks for the type of computer system (desktop or laptop) being used.

Operating System Version

Prompts for the specific operating system version being used by the customer.

Contact Phone Number and Times

Requests contact phone number and preferred times for potential follow-up calls.

InSync Speech Technologies Buddy DesktopMic 7G Specifications

General IconGeneral
BrandInSync Speech Technologies
ModelBuddy DesktopMic 7G
CategoryMicrophone
LanguageEnglish