Intel S3420GP - Appendix B: Intel Server Issue Report Form; System Information

Intel® Server Board S3420GP User Guide 59
Appendix B: Intel
®
Server Issue Report
Form
Issue Report Form (Rev 3.6)
Note: Filling out this form completely is required for any escalation.
===============================================================
Customer Contact Information:
Customer Support Case #:
===============================================================
Intel
®
Server Board or System:
(Example: S3420GPLX or SR1630GP)
===============================================================
Server Chassis:
(Example SC5400. If third-party chassis used, indicate make and model.)
===============================================================
Baseboard Information: (some information maybe found by
accessing BIOS & going through the Server Management menu ->
System Information)
Baseboard PBA/TA/AA # (Example: 123456-789):
- can be found on the white sticker label on the baseboard
System BIOS Version:
Intel
®
Remote Management Module Firmware Version (if applicable):
Intel
®
Management Module BMC Revision (if applicable):
BMC/mBMC Version:
FRU/SDR Version:
HSC Version:
Has the latest BIOS been tried? (Yes/No):