Inter-Tel ECX 2000 - Page 3

EncoreCX
Installation & Maintenance Manual
2
CABLING THE UNIT ............................................................................................................................................. 39
C
ONNECTING THE EXTENSIONS................................................................................................................................40
CCU
CONNECTIONS ................................................................................................................................................. 41
D
OOR PHONE........................................................................................................................................................... 41
D
OORSTRIKE............................................................................................................................................................ 41
C
ONNECTING A PA (PUBLIC ADDRESS) AMPLIFIER ................................................................................................. 41
C
ONNECTING A PC OR PRINTER TO THE SERIAL PORT............................................................................................. 41
E
XTENSION MODULE MDF CONNECTIONS.............................................................................................................. 42
INTERNET ROUTER MODULE CONNECTIONS ............................................................................................ 43
C
ENTRAL BELL........................................................................................................................................................ 44
EXPANDING AN EXISTING SYSTEM................................................................................................................ 44
I
NSTALLING AN ADDITIONAL CO LINE MODULE ..................................................................................................... 44
I
NSTALLING ADDITIONAL EXTENSION MODULES OR AN INTERNET ROUTER MODULE ............................................ 44
MAINTENANCE PROCEDURES.......................................................................................................................... 45
H
OT SWAPPING FAULTY MODULES........................................................................................................................... 45
R
EPLACING A FAULTY MODULE MDF...................................................................................................................... 46
REPLACING FAULTY PCBS................................................................................................................................ 47
R
EPLACING THE 008 EXTENSION BOARD.................................................................................................................. 47
P
OWER SUPPLY UNIT SPARE FUSE............................................................................................................................. 49
R
EPLACING THE CCU MDF..................................................................................................................................... 50
POWER FAILURE .................................................................................................................................................. 51
S
WITCH ON .............................................................................................................................................................. 52
GETTING STARTED.............................................................................................................................................. 52
PROGRAMMING .................................................................................................................................................... 53
E
QUIPPED CO LINES ................................................................................................................................................ 53
I
NCOMING RINGING.................................................................................................................................................. 53
C
ALL RESTRICTION .................................................................................................................................................. 53
INTERNET ROUTER PROGRAMMING ............................................................................................................ 54
I
NSTALLATION WIZARD ........................................................................................................................................... 54
DSL......................................................................................................................................................................... 55
RECOMMENDATIONS FOR CUSTOMER TRAINING ................................................................................... 56
TROUBLESHOOTING ........................................................................................................................................... 57
S
YSTEM NOT INITIALIZING ....................................................................................................................................... 57
N
O INCOMING CALLS ............................................................................................................................................... 57
E
XTENSION OUTGOING LOCKED............................................................................................................................... 57
N
O EXTENSION DIAL TONE ....................................................................................................................................... 57
N
OT SEIZING A LINE FOR OUTGOING CALLS.............................................................................................................. 57
D
OOR PHONE NOT OPERATING................................................................................................................................. 57
P
HONE RESET........................................................................................................................................................... 57
S
YSTEM RESET......................................................................................................................................................... 57
TECHNICAL SPECIFICATION............................................................................................................................ 58
INDEX ....................................................................................................................................................................... 60