Ipevo Ziggi - Troubleshooting and Frequently Asked Questions; Resolving Common Ziggi Issues; Video Recording and Audio Capabilities; Managing Focus Beep Feedback

Troubleshooting and FAQ
29
bleshooting and FAQ
Ziggi will not turn on.
Ensure Ziggi is plugged in to your computer with the USB cord.
Ensure the P2V software from the CD-ROM is installed and running.
Unplug the camera, exit the software, restart the software, and replug in the camera.
There is a setting change I don’t want that I can’t get rid of.
Access the Advanced Settings, and click No on “Keep Camera Mode Settings.” Then, exit and restart
the application.
The image is too dark/too bright.
Adjust the exposure. See Pages 17 and 18 for techniques.
The image is out of focus or pixelated.
Press the focus button to bring the subject into sharp focus. See Page 19 for focus techniques.
Increase resolution for an image with more picture information. See Page 20.
The brightness of the image constantly seems to fluctuate.
Automatic exposure might be on, in which Ziggi constantly adjusts for optimum brightness level.
Disable Automatic exposure. See Page 18.
Anything that moves on screen is very blurry and choppy.
Decrease resolution so that frame rate increases for smoother movement. See Page 20.
Can I record video with Ziggi?
Ziggi does not have the capability to record video. There are several third-party applications that may
be used in conjunction with Ziggi to record video. IPEVO cannot offer technical assistance for these
third-party applications.
Does Ziggi capture audio?
No, Ziggi does not have a microphone.
All my snapshots come out blurry.
Enable Continuous mode to ensure the image is in sharp focus.
Hit the Focus button to achieve sharp focus.
Turn the Timer on so that camera shake does not contribute to a blurry image. See Page 21.
The focus beeps are annoying!
Disable sound effects in Advanced Settings under “Sound Effect on.” See Page 24.