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Maintenance:

The ISOFLAMES gas log system will last a lifetime, but periodic maintenance (at least once a year) is recommended.

Can you clean it yourself? Yes you can if you have the proper training! Safety is of prime concern so we recommend that you call

yourEarthcoreauthorizeddealerforpropermaintenance.IfanEarthcoredealerisunavailable,callusdirectlyat8006422920

and we will promptly answer your call.

Troubleshooting&Maintanence

PROBLEM REASON SOLUTION

Pilot will not light Air in gas supply line Bleed gas supply line

Pilot hood blocked • Check for debris or dirt

• Clean pilot

Lowgaspressure   •Checkgaslineforsizeandblockage

Dirty pilot • Pilot should be blue and hitting the

thermocouple properly

• Clean pilot

Pilotwillnotstaylit Pilothoodnotaimedatthermocouple Pilothoodbentreplacepilotoranglepilot

hoodproperlysopilotamehits

thermocouple 1/2” below tip of thermocouple

Pilot line bent Replace pilot line

Thermocouple is loose Tighten thermocouple nut at gas control valve

Thermocouple cracked Replace thermocouple

Thermocouple worn out Replace thermocouple

Excessive down draft • Install chimney cap

• Outside Chimney too close to other peaks

•Checkchimneyueforproperheight

• Poorly designed chimney

Gaslogburnergoesout Lowgaspressurepilotfades •Dirtypilot

•Gaslinesizedimproperly

Thermocouple is loose Tighten thermocouple nut at gas control valve

Thermocouple worn out Replace thermocouple

Isokern IBV-36 Installation, Operation, Maintenance And Owner's Manual

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