Section 20 Failures and After-Sale Services 20-14
Symptom Cause Action
The following popup
window is displayed.
System has detected an
error.
Turn the power off and
on again.
A communication error occurred.
Close the popup window and after
checking that there is no problem
even if the power of this equipment is
turned off, turn off the power once
and turn on the power again.
The following popup
window is displayed.
Network failure has been
detected. This system is
operating under
restricted mode.
Contact JRC or JRC
service agent. To restart
this system, click the OK
button at safe waters.
A network failure occurred.
Make a request to the distributor for
repair.
And restart this system at safe
waters.
The following popup
window is displayed.
Main LAN is disabled.
This system is operating
with Sub LAN only.
Contact JRC or JRC
service agent. After
recovering by service
engineer, click the bellow
button.
A network failure occurred on the
main LAN.
Make a request to the distributor for
repair.
The following popup
window is displayed.
Sub LAN is disabled.
This system is operating
with Main LAN only.
Contact JRC or JRC
service agent. After
recovering by service
engineer, click the bellow
button.
network failure occurred on the sub
LAN.
Make a request to the distributor for
repair.
The following popup
window is displayed.
Main/Sub LAN is
disabled. This system is
operating with serial in
CCU only.
Contact JRC or JRC
service agent. After
recovering by service
engineer, click the bellow
button.
A network failure occurred on the
main LAN and sub LAN.
Make a request to the distributor for
repair.
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