8. Troubleshooting
JCY-1800/1850 VDR/S-VDR Installation Guide
110
DOC No. 7ZPJD0387C
Symptom Causes Actions to be taken
Faulty wiring between the Recording Control
Unit and the Protective Capsule Unit
Check the Connection Box.
Check the LAN communication by a PING
command.
MCB: PING 192.168.110.3
Capsule: PING 192.168.110.2
In case a no response
MCB (CDJ-2304) :
Fault in a circuit board or setting data
Capsule :
Fault in a circuit board or setting data
ERROR CODE: “20__”
lights up.
Fault in the Recording Control Unit
Fault in the Protective Capsule Unit
Reboot the Recording Control Unit, and see if
the symptom persists. If so, contact us.
Exchange a broken Unit (MCB or Capsule).
ERROR CODE: “21__”
lights up.
Fault in recording the data in the Protective
Capsule Unit
The BER ERROR could occur temporarily.
The error is canceled in less than 2 days
automatically.
If the error is not canceled after 2 days,
contact us.
Fault in the Capsule
Exchange the capsule.
Fault in sensors Check the sensor equipment shown by error
code.
Faulty wiring between the Recording Control
Unit and the sensors
Check the wiring between the Recording
Control Unit and the sensors.
Check the receiving data and setting data by
the Maintenance software.
ERROR CODE: “60**”
lights up.
Fault in the Recording Control Unit
Reboot the Recording Control Unit. See if the
symptom persists. If so, contact us.
ERROR CODE: “61**”
lights up.
Fault on setting up the Main Control Board Reboot the Recording Control Unit, and see if
the symptom persists. If so, contact us.
Check the setting data by the Maintenance
software.
Fault in the Audio Recording Board
Fault in the Microphone Unit
Check the wiring between the Microphone
Unit and the Recording Control Unit.
ERROR CODE: “5*__”
lights up.
Alarm was raised due to a large noise. Reboot the Recording Control Unit in
noise-free environment.
In case a correct wiring
Fault in a Microphone Unit
Exchange a Microphone Unit.
Power failure Check the power supply in the Recording
Control Unit.
No power is supplied from the switchboard. Check the switchboard.
ERROR CODE: “10__”
lights up.
The fuse for the AC power source is blown. Check the fuse for the AC power source and,
if it is blown, replace it with a spare fuse.
ERROR CODE: “11__”
lights up.
The fan of Power Supply Unit is not working. Exchange two fans in the Power Supply Unit.
ERROR CODE: “30__” /
“35__” / “36__” / “37__”
/ “38__” light up.
Fault in the Main Control Board Reboot the Recording Control Unit, and see if
the symptom persists. If so, contact us.
Fault in the MCB (CDJ-2304)
Exchange the MCB.
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