For product problems or technical support issues, open a support case using the Case
Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United
States) or 1-408-745-9500 (outside the United States).
Related
Documentation
Locating the SRX220 Services Gateway Serial Number and Agency Labels on page 142•
• Information You Might Need to Supply to Juniper Networks Technical Assistance Center
on page 143
• Packing the SRX220 Services Gateway and Components for Shipment on page 144
• Contacting Customer Support on page 144
Locating the SRX220 Services Gateway Serial Number and Agency Labels
This topic includes the following sections:
•
Listing the SRX220 Services Gateway and Component Details with the CLI on page 142
•
SRX220 Services Gateway Chassis Serial Number and Agency Labels on page 142
•
SRX220 Services Gateway Mini-Physical Interface Module Serial Number
Label on page 143
Listing the SRX220 Services Gateway and Component Details with the CLI
Before contacting Juniper Networks to request an RMA, you must find the serial number
on the SRX220 Services Gateway or component.
To list all the SRX220 Services Gateway components and their serial numbers:
admin@host> show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
Chassis AR0910AA0021 SRX220H
Routing Engine REV 08 750-031177 AABC5285 RE-SRX220H
FPC 0 FPC
PIC 0
Power Supply 0
NOTE: In the show chassis hardware command, the Mini-PIM slot number
is reported asan FPC number, and the Mini-PIM number (always 0)is reported
as the PIC number.
Most components also have a serial number ID label attached to the
component body.
SRX220 Services Gateway Chassis Serial Number and Agency Labels
The SRX220 Services Gateway has a serial number ID and agency labels on the bottom
of the chassis, as shown in Figure 21 on page 143.
Copyright © 2012, Juniper Networks, Inc.142
SRX220 Services Gateway Hardware
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