Juniper SRX3600 Getting Started Guide

For a list of related Junos documentation, see
http://www.juniper.net/techpubs/software/junos/ .
If the information in the latest release notes differs from the information in the
documentation, follow the Junos Release Notes.
To obtain the most current version of all Juniper Networks
®
technical documentation,
see the product documentation page on the Juniper Networks website at
http://www.juniper.net/techpubs/ .
Requesting Technical Support
Technical product support is available through the Juniper Networks Technical Assistance
Center (JTAC). If you are a customer with an active J-Care or JNASC support contract,
or are covered under warranty, and need postsales technical support, you can access
our tools and resources online or open a case with JTAC.
•
JTAC policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide located at
http://www.juniper.net/customers/support/downloads/710059.pdf .
•
Product warranties—For product warranty information, visit
http://www.juniper.net/support/warranty/ .
•
JTAC Hours of Operation—The JTAC centers have resources available 24 hours a day,
7 days a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with the
following features:
•
Find CSC offerings: http://www.juniper.net/customers/support/
•
Find product documentation: http://www.juniper.net/techpubs/
•
Download the latest versions of software and review release notes:
http://www.juniper.net/customers/csc/software/
•
Find solutions and answer questions using our Knowledge Base: http://kb.juniper.net/
•
Search technical bulletins for relevant hardware and software notifications:
https://www.juniper.net/alerts/
•
Join and participate in the Juniper Networks Community Forum:
http://www.juniper.net/company/communities/
•
Open a case online in the CSC Case Manager: http://www.juniper.net/cm/
To verify service entitlement by product serial number, use our Serial Number Entitlement
(SNE) Tool located at https://tools.juniper.net/SerialNumberEntitlementSearch/ .
Opening a Case with JTAC
29Copyright © 2011, Juniper Networks, Inc.
Requesting Technical Support

Juniper SRX3600 Specifications

General

Brand	Juniper
Model	SRX3600
Category	Gateway
Language	English