•
Join and participate in the Juniper Networks Community Forum:
http://www.juniper.net/company/communities/
•
Open a case online in the CSC Case Manager: http://www.juniper.net/cm/
To verify service entitlement by product serial number, use our Serial Number Entitlement
(SNE) Tool located at https://tools.juniper.net/SerialNumberEntitlementSearch/.
Opening a Case with JTAC
You can open a case with JTAC on the Web or by telephone.
•
Use the Case Manager tool in the CSC at http://www.juniper.net/cm/ .
•
Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
For international or direct-dial options in countries without toll-free numbers, visit us at
http://www.juniper.net/support/requesting-support.html.
xiiiCopyright © 2012, Juniper Networks, Inc.
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