Jupiter AX411 Access Point - Page 8

Appendix F Contacting Customer Support and Returning the AX411 Access Point
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Juniper Networks Technical Assistance Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Return Procedure for the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Locating the AX411 Access Point Component Serial Number and Agency
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Contacting Customer Support to Obtain a Return Materials Authorization . . . . . 113
Information You Might Need to Supply to Juniper Networks Technical
Assistance Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Packing the AX411 Access Point or Component for Shipment . . . . . . . . . . . . . . . . 114
Packing the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Packing the Components for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Part 5 Index
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Copyright © 2012, Juniper Networks, Inc.viii
AX411 Access Point Hardware Guide