KanexPro WP-HDBTKVM3 - 8 Troubleshooting & Maintenance

4K HDBaseT 2.0 Extender
20
8. Troubleshooting & Maintenance
Problems
Potential Causes
Solutions
Color losing or no video
signal output on the HDMI
display.
The cables may be not
connected correctly or maybe
is broken.
Check the cables are
properly connected
and in working
condition.
No HDMI signal output in
the device while local
HDMI input is in normal
working status.
Output image with white
noise.
POWER indicator doesn’t
work or no respond to any
operation.
Loose or failed power cord
connection.
Double check the
power cord
connection.
Note: If your problem still remains after following the above troubleshooting steps,
please contact our support team at support@kanexpro.com Or call your local dealer or
distributor for further assistance.