306 Keysight InfiniiVision 3000 X-Series Oscilloscopes User's Guide
20 Utility Settings
To check warranty and extended services status
To learn the warranty status of your oscilloscope:
1 Point your web browser to: www.keysight.com/find/warrantystatus
2 Enter your product's model number and serial number. The system will search
for the warranty status of your product and display the results. If the system
cannot find your product's warranty status, select Contact Us and speak with a
Keysight Technologies representative.
To contact Keysight
Information on contacting Keysight Technologies can be found at:
www.keysight.com/find/contactus
To return the instrument
Before shipping the oscilloscope to Keysight Technologies, contact your nearest
Keysight Technologies sales or service office for additional details. Information on
contacting Keysight Technologies can be found at:
www.keysight.com/find/contactus
1 Write the following information on a tag and attach it to the oscilloscope.
• Name and address of owner.
• Model number.
• Serial number.
• Description of service required or failure indication.
2 Remove accessories from the oscilloscope.
Only return accessories to Keysight Technologies if they are associated with the
failure symptoms.
3 Package the oscilloscope.
You can use the original shipping container, or provide your own materials
sufficient to protect the instrument during shipping.
4 Seal the shipping container securely, and mark it FRAGILE.
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