Disassembly and Repair 7
Types of Services Available
U3606A User’s and Service Guide 239
Types of Services Available
If your instrument fails during the warranty period, Keysight Technologies
will repair or replace it under the terms of your warranty. After your
warranty expires, Keysight offers repair services at competitive prices.
Extended Service Contracts
Many Keysight products are available with optional service contracts that
extend the covered period after the standard warranty expires. If you have
such a service contract and your instrument fails during the covered
period, Keysight Technologies will repair or replace it in accordance with
the contract.
Obtaining Repair Service (Worldwide)
To obtain service for your instrument (in- warranty, under service contract,
or post- warranty), contact your nearest Keysight Technologies Service
Center. They will arrange to have your unit repaired or replaced, and can
provide warranty or repair- cost information where applicable.
• To obtain warranty, service, or technical support information you can
contact Keysight Technologies at one of the following telephone
numbers:
• In the United States: (800) 829- 4444
• In Europe: 31 20 547 2111
• In Japan: 0120- 421- 345
• Or use our Web link for information on contacting Keysight worldwide:
• www.keysight.com/find/assist
• Or contact your Keysight Technologies representative.
Before shipping your instrument, ask the Keysight Technologies Service
Center to provide shipping instructions, including what components to
ship. Keysight recommends that you retain the original shipping carton for
use in such shipments.
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