KODAK 2100 Intraoral X-Ray System User Guide (SM700)_Ed04 6–1
Chapter 6
TROUBLESHOOTING
Occasionally, malfunctions can occur during use in the event of an incorrect action or failure. The
quick troubleshooting, the Information “Ixx” and Error message “Exx” guide you through the actions
you need to take to correct the malfunction.
IMPORTANT
If the malfunction persists or more serious conditions occur, contact your
representative and stop the equipment.
When you call your representative, you must have the following information ready:
• Model Number: KODAK 2100
• Serial Number (on the labels)
• Error Code Number: Exx.
Quick Troubleshooting
Quick troubleshooting guides you through the actions you need to take to correct the
malfunctions.
The following table lists the malfunctions and the actions to take.
Malfunction Possible Cause Action
Nothing lights up The unit is disconnected. Connect the unit.
Fuse F1 burnt out or is
defective.
Change the fuse.
The circuit breaker is OFF. Turn ON the circuit breaker
Control unit doesn't light up.
The control unit is
disconnected.
Connect the control unit.
Fuse F1 burnt out or is
defective.
Change the fuse.
The control unit is defective Call your representative.
No X-ray emission The generator is cooling
Wait until the I01message is no longer
displayed.
The radiology control key is
defective.
Call your representative.
The X-ray emission works, but
the exposure is too light or
completely white.
The generator is not
positioned correctly.
Adjust the generator position
The exposure time is too
short.
Increase the exposure time.
The development time is
too short.
Increase the development time (See the
manufacturer’s instructions).