Kodak DirectView CR 825 User Manual

180 pages

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Information

{Diagnostics}{Production}{Health Group}{ExternalAndInternal}

Publication No. DG4825-1

10DEC05

Supersedes DG4825-1

20JUL04

DIAGNOSTICS

for the

Kodak DirectView CR 825/850 SYSTEMS

Service Codes: 5634, 4825

Important

Qualified service personnel must repair this equipment.

H177_0500GC

Default Chapter2
- Table of Contents2
Description10
- System Service Diagnostic Screen10
- Functions of the "System Service Diagnostic" Screen12
- Diagnostic Tests24
- Diagnostic Procedures49
- Overview57
Error Codes57
- Cassette Load58
- 10024 - MSC BOARD A1: Software Malfunction64
- Latch/Unlatch Cam66
- Slow Scan Ay69
12004 - PLATE PRESENT SENSOR S5 Failed to Activate71
12009 - Caution! SLOW SCAN MOTOR Drawing too Much Power71
12013 - SLOW SCAN AY: Timeout Error72
12012 - SLOW SCAN AY: Timeout Error72
12014 - MSC BOARD A1: Software Error for SLOW SCAN72
12100 - SLOW SCAN CONTROLLER BOARD A6: Software Error72
12103 - SLOW SCAN Stopped During Scan73
12101 - SLOW SCAN a Velocity Malfunction During Scan73
12102 - SLOW SCAN Stopped During Scan73
12104 - SLOW SCAN: Timeout While Moving to SENSOR S973
12109 - SLOW SCAN Stopped During Scan74
12107 - SLOW SCAN: +24 V DC Malfunction During Scan74
12108 - SLOW SCAN Stopped During Scan74
12110 - SLOW SCAN DID Not Communicate with the MOTION SYSTEM CONTROL74
12111 - SLOW SCAN DID Not Move74
12112 - SLOW SCAN DID Not Move75
12113 - SLOW SCAN CONTROLLER BOARD A6: NVRAM Malfunctioned75
12115 - SLOW SCAN CONTROLLER BOARD A6: Software Error75
12116 - SLOW SCAN CONTROLLER BOARD A6 DID Not Communicate with MSC75
12121 - SLOW SCAN DID Not Move76
12120 - SLOW SCAN DID Not Move76
12122 - SLOW SCAN COIL BOARD A7 Malfunctioned76
12123 - SLOW SCAN CONTROLLER BOARD A6: Software Error76
12124 - SLOW SCAN CONTROLLER BOARD A6: Software Error77
12125 - SLOW SCAN COIL BOARD A7 Malfunctioned77
12126 - Caution! SLOW SCAN MOTOR Is Overheated77
12130 - SLOW SCAN CONTROLLER BOARD A6: Software Error77
12131 - SLOW SCAN CONTROLLER BOARD A6 DID Not Communicate with MSC77
12202 To 12260 - SLOW SCAN CONTROLLER BOARD A6: “Memory78
12132 - SLOW SCAN CONTROLLER BOARD A6 DID Not Communicate with MSC78
12201 - SLOW SCAN CONTROLLER BOARD A6: Programming Error78
- 12202 To 12260 - SLOW SCAN CONTROLLER BOARD A6: "Memory78
- Command" Error78
12896 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Reset80
12901 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry80
12902 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry81
12903 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry81
- 12906 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry81
- 12907 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry82
- 12915 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry83
- 12913 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry83
- 12911 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry83
- 12908 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry83
  - 12914 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry83
  - 12930 - SLOW SCAN: Unexpected Retry During Current Test83
  - 12931 - SLOW SCAN: Unexpected Retry During Velocity Test83
  - 12941 - Unexpected Retry During Communication to MOTION SYSTEM84
    - Control Bd84
- Erase Lamps84
  - 13001 - 13008 Erase Lamp Pairs84
  - 13009 - All ERASE LAMPS Malfunctioned85
  - 13010 - Erase Time Exceeds Maximum Allowed86
  - 13011 - Command to Erase DID Not Occur86
  - 13012 - MSC BOARD A1: Invalid Command for ERASE LAMPS86
  - 13013 - MSC BOARD A1: Software Failure During Erase86
  - 13899 - General Erase Error86
- Power Supply86
  - 14001 - SLOW SCAN: Malfunction of 24 V Power86
  - 14002 - STEPPER: Malfunction of 24 V Power87
  - 14003 - CAM MOTOR M1: Low Power Malfunction87
  - 14005 - Front DOOR Open87
  - 14006 - DUPLEX CAM: Initialization Error Due to the PLATE PRESENT SENSOR S5 Reading Blocked When the SLOW SCAN AY Is in the Home Position88
  - 14008 - SLOW SCAN: Initialization Error88
  - 14009 - DUPLEX CAM: Initialization Error88
  - 14010 - Slow Scan Async Reset Error88
- 15002 - MCPU BOARD A2: Fatal Error in Software89
- Data Path89
  - 15001 - MCPU BOARD A2: Fatal Error in Software89
  - 15003 - MCPU BOARD A2: Communications Error in Software89
  - 15005 - LASER: Reference Error89
  - 15006 - Communications Error between MCPU BD A2 and GALVO BD A490
  - 15007 - Communications Error between MCPU BD A2 and GALVO BD A491
  - 15008 - Start of Scan Timeout91
  - 15012 - Communications Error between MCPU BOARD A2 and the PC91
  - 15013 - Image Quality Warning92
  - 15014 - LASER Power Not Calibrated92
  - 15015 - PLATE Not Calibrated92
  - 15016 - the LASER Reference Voltage Is too High93
  - 15017 - PLATE Not Calibrated93
  - 15018 - There was an Error Reading or Writing to the PCMCIA Card93
  - 15040 - Communications Error between MCPU and the PC93
  - 15800 - Image Resent at NT Reboot94
  - 15900 - NT Rejected Image at End of Scan. Retransmission Being Attempted94
- Calibration95
  - 16001 - Calibration Error: DID Not Find START of SCAN Position95
  - 16002 - Calibration Error: DID Not Find Offset95
  - 16003 - Calibration Error: DID Not Find Amplitude95
    - Allowed96
- 16005 - Calibration Error: Routine DID Not Receive Image in the Time96
  - 16006 - Calibration Error: DID Not Acquire Image97
  - 16010 - Possible Light Leak97
  - 16011 - Imaging System Error Occurred During Initialization97
  - 16012 - PMT/DAS BOARD A5: Calculation Error Occurred During97
    - Initialization97
  - 16013 - Imaging System Contains Out-Of-Range Noise98
  - 16014 - Imaging System DID Not Zero or PMT DID Not Calibrate98
- 16018 - Possible Light Leak99
  - 16016 - Malfunctioning PMT99
  - 16017 - Possible Light Leak99
  - 16019 - Calibration Could Not Find Offset, Rotate GALVO Counterclockwise99
  - 16020 - Calibration Could Not Find Offset, Rotate GALVO Clockwise99
  - 16021 - Malfunctioning PMT1: Gain out of Range100
  - 16022 - Malfunctioning PMT2: Gain out of Range100
- 19004 - GALVO AGC Reference Is too High. Suggest Check if GALVO101
- Self Test" for the MASTER CENTRAL PROCESSING UNIT101
  - 19001 - Check GALVO COMMUNICATIONS CABLE101
  - 19002 - Check PMT BOARD CABLE and Power101
  - 19003 - Check the Power to the GALVO BOARD101
    - Connected And/Or Adjust AGC101
  - 19005 - Check the GALVO Reference (too Low)102
  - 19006 - Memory Self Test Failed. Replace the MCPU BOARD102
  - 19009 - the LASER Diode off Power Is too High102
  - 19010 - the LASER Diode on Power Is too Low102
  - 19011 - PMT BOARD Ramp Test Failed103
- Motion System Control Board103
  - 22000 - MSC BOARD A1: Fatal Software Error103
  - 22001 - MSC BOARD A1: Memory DID Not Erase During Download103
  - 22002 - MSC BOARD A1: Error During Download of MSC Software103
  - 22003 - MSC BOARD A1: Checksum of Main Application Failed104
- 22011 - MSC BOARD A1: Error During Download of MSC Software107
- 22010 - MSC BOARD A1: Error During Download of MSC Software107
- Motion System Control Board Rtxc107
  - 29001 - 29008 - MSC BOARD A1: Software Malfunctioned107
- Motion System Control Board108
  - 30002 - 30033 - MSC BOARD A1: Software Malfunctioned108
- 32003 - MSC BOARD A1: Internal Communications Error110
- 32001 - Communications Malfunctioned between MCPU and110
- Communications for the MOTION SYSTEM CONTROL BOARD110
  - 32002 - MSC BOARD A1: Internal Communications110
  - 32004 - Communications Error between MCPU and SSC BOARDS110
  - 32005 - Communications Error between MCPU and SSC BOARDS111
- 47500 - 47504 - Internal Communications to UPS Failed112
- Shutdown Management112
  - 47001 - Communications to MCPU BD Failed During Shut down112
  - 47002 - Internal Communications Failure112
  - 47003 - Internal Communications to UPS Failed112
  - 47510 - 47511 - Internal Communications Failure to UPS1112
  - 47520 - 47522 - Internal Communications Failure to UPS1113
  - 47550 - the BATTERY in UPS1 Is too Low. System will be Shutdown in 1113
  - 47551 - Unable to Establish Communications with UPS1113
  - 47950 - Display Only - no Log Message113
- 47951 - Display Only - no Log Message114
  - 47952 - Display Only - no Log Message114
- 47962 - Display Only - no Log Message115
- Disk Manager115
  - 49001 - Image Files Have Been Deleted115
- 55100 - Error on the Options Diskette or this Is Not a Valid Options116
- Diskette116
- 55101 - Could Not Open Files on the Options Diskette. Try Another Options116
- 55102 - Pentium III Identification Not Enabled on this Pentium III Class116
- Installation116
  - Diskette116
  - 10Dec05 Dg4825-1116
  - Machine116
  - 55103 - Could Not Open Files on the Options Diskette117
  - 55104 - Error Updating the Options on the CR 825/850 SYSTEM117
  - 55105 - Could Not Allocate Essential Memory117
  - 55106 - the Options on this Diskette Are Already Enabled on this System117
  - 55107 - this Options Diskette Has Been Used on Another Device117
  - 55109 - Error Occurred While Trying to Update the Options on the UNIT117
  - 55110 - Could Not Determine What Product We Are Running on118
  - 55111 - the Options Diskette Is Not Valid for this Product118
  - 55112 - Error Obtaining Adapter Name on Pentium 4 Class Machine118
  - 55113 - Error Obtaining MAC Address for Card Name Specified in118
    - Adaptername in General Equipment on Pentium 4 Class Machine118
Troubleshooting119
- Initialization Errors119
- Image Quality121
Checkout Procedures122
- Cassette Handling Ay122
- Boards139
- Power154
  - Power Supply Ps1154
  - Transformer T1156

Other manuals for Kodak DirectView CR 825

Theory Guide120 pages

Installation Instructions72 pages

Preventive Maintenance30 pages

Diagrams12 pages

Questions and Answers:

A
Alicia WeeksAug 5, 2025
What to do if the TOUCH SCREEN of Kodak DirectView CR 825 is dark?
- L
  linda95Aug 6, 2025
  If the TOUCH SCREEN is dark, check the power to the host computer and POWER SUPPLY PS1.
J
Jonathan YoungAug 26, 2025
What to do for application software errors in Kodak DirectView CR 825 Medical Equipment?

Kodak DirectView CR 825 Specifications

General

Grayscale Resolution	16 bits
Type	Computed Radiography (CR)
Image Size	Up to 35 x 43 cm
Plate Sizes	35 x 43 cm
Connectivity	Ethernet
Power Requirements	100-240 VAC, 50/60 Hz
Dimensions	74 x 57 x 77 cm