Troubleshooting
Problem Possible causes Solution
Camera does not turn
on
The battery has been
depleted.
The battery is not inserted
correctly.
Recharge the battery.
Correctly reinstall the battery.
Camera turns off
suddenly during
operation
The batteries have been
depleted.
Recharge the battery.
The picture is blurred
Camera shakes while taking
a picture.
Turn on OIS feature.
Please use tripod for high
magniication (above 15X)
optical zoom.
Images and video iles
cannot be saved
The memory card is full.
The memory card is
locked.
Use another memory card or
delete unnecessary iles.
Unlock the memory card.
Images will not print
from the connected
printer
The camera is not
connected to the printer
correctly.
The printer is not
PictBridge compatible.
The printer is out of paper
or ink.
The printer paper is
jammed.
Check the connection
between the camera and
printer.
Use a PictBridge compatible
printer.
Load paper into the printer or
replace the ink cartridge in
the printer.
Remove the jammed paper.
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