10-12
Troubleshooting > Solving Malfunctions
Colors appear different than
you anticipated.
— Run [Tone Curve Adjustment]. 9-27
Perform Tone Curve
Adjustment. is displayed.
Over long periods of use, the effects of
the ambient temperature and humidity
can cause color output hues to vary
slightly.
Run [Tone Curve Adjustment]. 9-27
Cannot send via SMB. Is the network cable connected? Connect the correct network cable
securely.
2-10
Have the network settings for the
equipment been configured properly?
Configure the TCP/IP settings
properly.
9-19
Have the folder sharing settings been
configured properly?
Check sharing settings and access
privileges under the folder properties.
6-7
Has the SMB protocol been set to [On]?
Set the SMB protocol setting to [On]. 2-25
Has the [Host Name] been entered
properly?*
Check the name of the computer to
which data is being sent.
6-5
Has the [Path] been entered properly? Check the share name for the shared
folder.
6-8
Has the [Login User Name] been
entered properly?*,**
Check the domain name and login
user name.
6-21
Has the same domain name been
used for the [Host Name] and [Login
User Name]?
Delete the domain name and
backslash ("\") from the [Login User
Name].
6-21
Has the [Login Password] been
entered properly?
Check the login password. 6-21
Have exceptions for Windows Firewall
been configured properly?
Configure exceptions for Windows
Firewall properly.
6-10
6-13
Do the time settings for the equipment,
domain server, and data destination
computer differ?
Set the equipment, domain server, and
data destination computer to the same
time.
—
Is the screen displaying Send error.?Refer to Responding to Send Error. 10-22
* You can also enter a full computer name as the host name (for example, pc001.abcdnet.com).
** You can also enter login user names in the following formats:
Domain_name/user_name (for example, abcdnet/james.smith)
User_name@domain_name (for example, james.smith@abcdnet)
Symptom Checkpoints Corrective Actions Reference
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