Troubleshooting > Troubleshooting
674
1102 "Failed to send the email." is displayed
Message
Failed to send the email.
Check the followings on the Command Center RX
> SMTP login user name and login password
> POP3 login user name and login password
1102
Corrective Actions
Check the login user name and password for the SMTP server and POP3 server.
1
Launch your Web browser.
2
In the address or location bar, enter the machine's IP address or the host name.
3
Log in with administrator privileges.
4
Click [E-mail] in the [Functions]
5
Check whether the login user name and password for the SMTP server have been
entered in [Authentication Protocol] of "SMTP", and change the settings as
necessary.
6
Click [Settings] in "POP3 User Settings"
7
Check whether the login user name and password have been entered and change
the settings as necessary.
8
Click [Submit].
➡ SMTP and E-mail Settings (page 120)
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