2GN/2GP/2GR
1-4-53
(11)
The touch panel keys
do not work.
1. Poor contact in the touch
panel connector termi-
nals.
Reinsert the connector. Also check for continuity within the con-
nector cable. If none, remedy or replace the cable.
2. Defective touch panel or
main operation PWB.
If any keys do not work after running the maintenance item U201
to initialize the touch panel, replace the touch panel or main oper-
ation PWB.
(12)
The message
requesting paper to
be loaded is shown
when paper is
present on the cas-
sette 1/2 or MP tray.
1. Poor contact in the con-
nector terminals of
upper/lower paper switch
or MP paper switch.
Reinsert the connector. Also check for continuity within the con-
nector cable. If none, remedy or replace the cable.
2. Defective upper/lower
paper switch or MP
paper switch.
If the level of following terminal on PWB does not go low when the
switch is turned on and off, replace the switch.
Upper paper switch: YC13-B12 on the engine PWB
Lower paper switch: YC13-B18 on the engine PWB
MP paper switch: YC6-A6 on the engine PWB
(13)
The size of paper on
the cassette 1/2 or
MP tray is not dis-
played correctly.
1. Poor contact in the con-
nector terminals of
upper/lower paper size
length switch, upper/
lower paper size width
switch, MP paper size
length switch or MP
paper size width switch.
Reinsert the connector. Also check for continuity within the con-
nector cable. If none, remedy or replace the cable.
2. Defective upper/lower
paper size length switch
or MP paper size length
switch.
If the level of following terminal on PWB does not go low when the
switch is turned on and off, replace the switch.
Upper paper size length switch: YC13-B2 on the engine PWB
Lower paper size length switch: YC13-A19 on the engine PWB
MP paper size length switch: YC6-B11 on the engine PWB
3. Defective upper/lower
paper size width switch
or MP paper size width
switch.
If the level of following terminal on PWB does not change when
the width guide in the cassette 1/2 or insert guide on the MP tray
is moved, replace the switch.
Upper paper size width switch: YC12-3, 4, 5 on the engine PWB
Lower paper size width switch: YC12-9, 10, 11 on the engine PWB
MP paper size width switch: YC6-A1, A2, A3 on the engine PWB
(14)
A paper jam in the
paper feed, paper
conveying, fuser,
eject or duplex sec-
tion is indicated when
the main power
switch is turned on.
1. A piece of paper torn
from copy paper is
caught around feed
switch 1/2/3, registration
switch, feedshift switch,
eject switch or duplex
paper conveying switch.
Check visually and remove it, if any.
2. Defective feed switch 1/
2/3, registration switch,
feedshift switch, eject
switch or duplex paper
conveying switch.
Run maintenance item U031 and turn each switch on and off
manually. Replace the switch if indication of the corresponding
switch on the touch panel is not displayed in reverse.
Problem Causes Check procedures/corrective measures
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