Kyocera TASKalfa 650c - Page 30

Kyocera TASKalfa 650c

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1 TROUBLESHOOTING FOR THE HARDWARE

28 Clearing a Paper Jam

9

Remove the paper.

10

Remove the paper in the inside of the Saddle Stitch

unit.

11

Close the transport guide.

12

Open the transport guide on the left side.

Open it by pressing the two knobs.

13

Push down the two green levers.

Table of Contents

Default Chapter1
- Troubleshooting Guide1
Preface3
- Table of Contents5
Chapter 1 TROUBLESHOOTING for the HARDWARE10
Messages Displayed on the Touch Panel10
Clearing a Paper Jam13
- Locating a Paper Jam13
- Clearing a Paper Jam14
- Paper Jam in the Reversing Automatic Document Feeder15
- Paper Jam in the External Large Capacity Feeder (Optional)17
- Paper Jam in the Drawer Feeding Portion19
- Paper Jam in the Bypass Tray20
- Paper Jam in the Right Side of the Equipment20
- Fuser Unit21
- Paper Jam in the Duplexing Unit23
- Paper Jam in the Finisher and the Hole Punch Unit (both Optional)24
- Paper Jam in the Saddle Stitch Unit (Optional)28
- Paper Jam in the Receiving Unit32
- Paper Jam in the Bridge Unit34
- Clearing Paper Jams Caused by a Wrong Paper Size Setting35
- Clearing Paper Jams Caused by a Wrong Paper Type Setting40
Clearing a Staple Jam45
- Staple Jam in the Finisher45
- Staple Jam in the Saddle Stitch Unit46
Replacing a Toner Cartridge49
- Replacing a "Near Empty" Toner Cartridge51
Replacing the Waste Toner Box54
Refilling with Staples56
- Refilling the Finisher Staples56
- Refilling the Saddle Stitch Unit Staples57
Cleaning the Hole Punch Dust bin60
Chapter 2 TROUBLESHOOTING for COPYING61
Copying Problems62
Chapter 3 TROUBLESHOOTING for PRINTING66
Print Job Problems66
- Clearing Print Job Errors66
- Cannot Remember the Document Password for a Private Print Job68
Printer Driver Problems69
- Cannot Print (Port Setting Problems)69
- Command Line Options Not Processed69
- Retrieval of Printer Configuration Failed69
- Cannot Print a Job as Expected Using PS3 Printer Driver70
- Cannot Change Settings on the [Fonts] Tab and the [Configuration] Tab70
- The Scanned Image of a Black-And-White Original Is Printed in the Full Color Mode70
Network Connection Problems71
- Cannot Print with the Equipment (Network Connection Problems)71
- Cannot Print with SMB Print71
- Cannot Print Properly with Appletalk Print71
Client Problems72
- Checking the Client Status72
Hardware Problems73
- Startup Page Not Printed73
- Print Jobs Not Output73
Chapter 4 TROUBLESHOOTING for SCANNING75
Scanning Problems76
- Cannot E-Mail My Scans76
- Cannot Find the Data Saved in the Shared Folder76
Chapter 5 TROUBLESHOOTING for E-Filing78
E-Filing Web Utility Problems78
- E-Filing Web Utility Terminates the Session78
- Numerous Sub Windows Repeatedly Appear78
- Displaying the Items in the Contents Frame Takes a Long Time78
- Error Messages79
Chapter 6 TROUBLESHOOTING for NETWORK CONNECTIONS82
Locating the Equipment in the Network82
- Cannot Locate the Equipment in the Network82
- Cannot Locate the Equipment with Local Discovery83
- Equipment Does Not Respond to Ping Command84
LDAP Search and Authentication Problems85
- Network Shutdown Occurs or Touch Panel Disabled after LDAP Search85
- LDAP Authentication Takes a Long Time85
Printing Problems (Network Related)86
- SMB Print and Point&Print in a Windows Operating System Environment86
- Raw TCP or LPR Print in a Windows Operating System Environment86
- IPP Print in a Windows Operating System Environment87
- Novell Print in a Netware Environment87
- Macintosh Environment88
- Unix/Linux Environment88
Network Fax (N/W-Fax) Driver Problems89
- Cannot Send a Fax Document with N/W-Fax Driver89
- Could Not Connect to the MFP Device" Message Appears89
Chapter 7 CHECKING the EQUIPMENT STATUS with COMMAND CENTER92
Hardware Status Icons on COMMAND CENTER [Device] Tab92
Error Messages94
Error Codes98
- Error Codes on Print Jobs98
- Error Codes on Transmission and Reception100
- Error Codes on Scan Jobs103
Chapter 8 WHEN SOMETHING IS WRONG with the EQUIPMENT110
When You Think Something Is Wrong with the Equipment110
- General Operations110
- Originals and Paper111
Regular Maintenance112
Index113