1 TROUBLESHOOTING FOR THE HARDWARE
36 Clearing a Paper Jam
8
Confirm that the paper size is correctly detected if you pressed [AUTO (mm)] or [AUTO
inch] at step 7.
The detected paper size is indicated on the drawer button of the hardware device graphic image on the left side of
the display.
An incorrect paper size indication or the “UNDEF” indication shows an unsuccessful detection. In this case, check
if:
y There is too much space between the paper and the side and end guides of the drawer.
y You have selected [AUTO (inch)] even though AB format paper has been placed.
y You have selected [AUTO (mm)] even though LT format paper has been placed.
9
Press the [USER FUNCTIONS] button to return to the basic menu and try copying or
printing again.
Jam when making copies or prints (using the bypass tray)
2
Remove the jammed paper.
4
Place the paper on the bypass tray and set the paper size.
1
Press the [POWER] button on the control panel until a
sound is heard.
“Shutdown in progress” appears on the menu. After a while, the power
of the equipment is turned OFF.
3
Press the [POWER] button on the control panel.
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