Lenovo ThinkPad E560 - A Power Button Problem

d.Removethememorymodule.Referto“Replacingamemorymodule”onpage124.
e.Removetheharddiskdriveorhybriddrive.Referto“Replacingtheinternalstoragedrive”on
page116.
f.Waitfor30seconds,andthenreinstallthememorymoduleandtheknowngoodbatteryortheac
poweradaptertotestthecomputerwithminimaldevicesattachedfirst.
g.Reinstalleachdeviceoneatatimethatyouhaveremovedintheearliersteps.
Ifyourcomputerdoesnotrunonbatterypower,checkthefollowingitems:
1.Removeandreseatthebatterytomakesurethatitisproperlyconnected.Referto“Replacingthe
battery”onpage109.
2.Swapbatterieswithanothersimilarmodel,ifavailable.
IfanothersimilarThinkPadmodelisavailable,thenverifythatthebatteryworksintheothercomputer
andthatthebatteryfortheothermodelworksinthiscomputer.
Apowerbuttonproblem
Problem:Thesystemdoesnotrespond,andyoucannotturnoffthecomputer.
Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonfor4secondsormore.Ifthe
systemisstillnotreset,removetheacpoweradapterandthebattery.
Bootproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
Ifyoureceiveanerrormessagebeforetheoperatingsystemloads,followtheappropriatecorrectiveactions
forPOSTerrormessages.
Ifyoureceiveanerrormessagewhiletheoperatingsystemisloadingthedesktopconfigurationafterthe
POSTiscompleted,checkthefollowingitems:
1.GototheLenovoSupportWebsiteathttp://www.lenovo.com/supportandsearchfortheerrormessage.
2.GototheMicrosoftKnowledgeBasehomepageathttp://support.microsoft.com/andsearchforthe
errormessage.
Sleepandhibernationproblems
•Problem:Thecomputerenterssleepmodeunexpectedly.
Solution:Ifthemicroprocessoroverheats,thecomputerautomaticallyenterssleepmodetoallowthe
computertocoolandtoprotectthemicroprocessorandotherinternalcomponents.Checkthesettings
forsleepmode.
•Problem:Thecomputerenterssleepmode(thesystem-statusindicatorblinksslowlyimmediatelyafter
thepower-onself-test.
Solution:Makesurethat:
–Thebatteryischarged.
–Theoperatingtemperatureiswithintheacceptablerange.Referto“Operatingenvironment”onpage
13
.
Ifthebatteryischargedandthetemperatureiswithinrange,havethecomputerserviced.
•Problem:Acriticallow-batteryerroroccurs,andthecomputerimmediatelyturnsoff.
Solution:Thebatterypowerisgettinglow.Connecttheacpoweradaptertothecomputerandplugit
intoanelectricaloutlet,orreplacethebatterywithachargedone.
96UserGuide