•Ifyoucannotturnoffyourcomputerbypressingandholdingthepowerbutton,removeallpower
sourcesfromthecomputerandresetthesystembyinsertingastraightenedpaperclipintothe
emergencyresethole.Tolocatetheemergencyresethole,see“Bottomview”onpage7.
2.Whilethecomputeristurnedoff,removeallpowersourcesfromthecomputer.andresetthesystemby
insertingastraightenedpaperclipintotheemergencyresethole.Thenholddownthepowerbuttonfor
10seconds.Reattachtheacpoweradapter.Ifthecomputerdoesnotturnbackon,continuetostep3.
Note:Ifthecomputerstartswithacpowerbutdoesnotstartwhenacpowerisremoved,callthe
CustomerSupportCenterforsupport.
3.Whilethecomputerisoff,removeallexternaldevicesthatareattachedtoyourcomputer(keyboard,
mouse,printer,scanner,andsoon).Repeatstep2.Ifstep2isunsuccessful,continuewithstep4.
Note:Thefollowingstepsinvolveremovingstaticsensitivecomponentsfromyourcomputer.Ensure
thatyouareproperlygroundedandremoveallsourcesofpowerattachedtothecomputer.Ifyouare
uncomfortableorunsureaboutremovingcomponentspleasecalltheCustomerSupportCenterfor
assistance.
4.Whilethecomputerisoff,removeallsourcesofpowerandexternalhardwareandresetthesystem
byinsertingastraightenedpaperclipintotheemergencyresethole.Thenremoveanynon-original
memorymoduleaddedtoyourcomputer.Refertotheprocedurein“Replacingamemorymodule”
onpage77
onhowtoremoveandreseatthememorymodules.Afterremovingtheextramemory
moduleandreseatingtheoriginalmemorymodule,repeatstep2.Ifthecomputerstilldoesnotturnon,
refertoChapter6“Replacingdevices”onpage67toreseatothercustomer-replaceablecomponents
thatareattachedtoyourcomputer.
Ifthecomputerstilldoesnotstartup,calltheCustomerSupportCenterandaCustomerSupportSpecialist
willassistyou.
Spillsonthekeyboard
Withamobilecomputer,thereareincreasedchancesofspillingliquidsonthekeyboard.Becausemost
liquidsconductelectricity,liquidspilledonthekeyboardcouldcreatenumerousshortcircuits,potentially
causingirreparabledamagetoyourcomputer.
Ifyouspillsomethingonyourcomputer:
Attention:Ensurethatnoliquidcreatesashortcircuitbetweenyouandtheacpoweradapter(ifinuse).
Althoughyoumightlosesomedataorworkbyturningoffthecomputerimmediately,leavingthecomputer
onmightmakeyourcomputerunusable.
1.Carefullyunplugtheacpoweradapterimmediately.
2.Turnoffthecomputerimmediately.Ifthecomputerdoesnotturnoff,removethebattery.Themore
quicklyyoustopthecurrentfrompassingthroughthecomputerthemorelikelyyouwillreducedamage
fromshortcircuits.
3.Waituntilyouarecertainthatalltheliquidisdrybeforeturningonyourcomputer.
Note:Ifyouwanttoreplaceyourkeyboard,youcanpurchaseanewone.
Errormessages
•Message:0177:BadSVPdata,stopPOSTtask.
Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.Thesystemboard
shouldbereplaced.Havethecomputerserviced.
•Message:0183:BadCRCofSecuritysettingsinEFIVariable.EnterThinkPadSetup.
114UserGuide
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