Anacpoweradapterproblem
Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe
poweradapter(powerplug)iconisnotdisplayedonthetaskbar.Alsotheacpowerindicatordoesnot
lightup.
Solution:Dothefollowing:
1.Ensurethattheconnectionoftheacpoweradapteriscorrect.Forinstructionsonconnectingtheac
poweradapter,seeSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.
2.Iftheconnectionoftheacpoweradapteriscorrect,turnoffthecomputer,thendisconnecttheacpower
adapterandremovethemainbattery.
3.Reinstallthebatteryandreconnecttheacpoweradapter,thenturnonthecomputer.
4.Ifthepoweradaptericonstillisnotdisplayedonthetaskbarandtheacpowerindicatordoesnotlight
up,havetheacpoweradapterandyourcomputerserviced.
Note:Todisplaythepoweradapter(powerplug)icon,clickShowhiddeniconsonthetaskbar.
Powerproblems
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Ifyourcomputerisgettingnopoweratall,checkthefollowingitems:
1.Verifythepowerbutton.Referto“Systemstatusindicators”onpage8.Thepowerbuttonislit
wheneverthecomputerison.
2.Checkallpowerconnections.Removeanypowerstripsandsurgeprotectorstoconnecttheacpower
adapterdirectlytotheacpoweroutlet.
3.Inspecttheacpoweradapter.Checkforanyphysicaldamage,andensurethatthepowercableisrmly
attachedtotheadapterbrickandthecomputer.
4.Verifytheacpowersourceisworkingbyattachinganotherdevicetotheoutlet.
5.Removealldevicesandthentestforsystempowerwithminimaldevicesattached.
a.Disconnecttheacpoweradapterandallcablesfromthecomputer.
b.Closethecomputerdisplay,andturnthecomputerover.
c.Removethememorymodule.Referto“Replacingamemorymodule”onpage77.
d.RemovetheMiniPCIExpressCard.Referto“ReplacingaMiniPCIExpressCardforwirelessLAN
connection”onpage79and“ReplacingaMiniPCIExpressCardforwirelessWANconnection”
onpage81
.
e.Removetheharddiskdrive.Referto“Replacingtheharddiskdriveorsolidstatedrive”onpage69.
f.Waitfor30seconds,andthenreinstallthememorymoduleandtheknowngoodbatteryortheac
poweradaptertotestthecomputerwithminimaldevicesattachedrst.
g.Reinstalleachdeviceoneatatimethatyouhaveremovedintheearliersteps.
Ifyourcomputerdoesnotrunonbatterypower,checkthefollowingitems:
1.Verifythebatterystatusindicator.See“Powerstatusindicator”onpage9.
2.Thebatterystatusindicatorisnormallyilluminatedwheneverthecomputerison,ortheacpower
adapterisconnectedandthebatteryischarging.Thisindicatormaybeblinkingorsolidineitherorange
orgreencolordependingonthestatusofthebattery.
Apowerbuttonproblem
Problem:Thesystemdoesnotrespond,andyoucannotturnoffthecomputer.
Chapter9.Troubleshootingcomputerproblems127