Lenovo ThinkStation C20 - Diagnostic Programs; Lenovo Solution Center; Lenovo Thinkvantage Toolbox

Diagnosticprograms
Diagnosticprogramsareusedtotesthardwarecomponentsofyourcomputer.Diagnosticprogramscan
alsoreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyoursystem.
Dependingonthepreinstalledoperatingsystemandthedatewhenyourcomputerwasmanufactured,
Lenovoprovidesoneofthefollowingdiagnosticsolutions:
•LenovoSolutionCenter(usedwhentheWindowsoperatingsystemisrunningnormally)
•LenovoThinkVantageToolbox(usedwhentheWindowsoperatingsystemisrunningnormally)
•PC-DoctorforRescueandRecovery(usedwhenyoucannotstarttheWindowsoperatingsystem)
Notes:
1.YoucanalsodownloadthePC-DoctorforDOSdiagnosticprogramfromhttp://support.lenovo.com.
See“PC-DoctorforDOS”onpage63fordetailedinformation.
2.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprograms,saveandprint
theloglescreatedbytheprograms.Y ouwillneedthelogleswhenyouspeaktoaLenovotechnical
supportrepresentative.
LenovoSolutionCenter
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.
Notes:
•TheLenovoSolutionCenterprogramisavailableonlyonmodelspreinstalledwiththeWindows7
operatingsystem.IfyourWindows7modelisnotpreinstalledwiththeprogram,youcandownloadit
fromhttp://www.lenovo.com/diagnose.
•IfyouareusingtheWindowsVista
®
orWindowsXPoperatingsystem,goto
http://www.lenovo.com/diagnoseforthelatestinformationondiagnosticsforyourcomputer.
ToruntheLenovoSolutionCenterprogramontheWindows7operatingsystem,clickStart➙AllPrograms
➙LenovoThinkVantageTools➙SystemHealthandDiagnostics.Followtheinstructionsonthescreen.
Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.
Note:Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprint
theloglescreatedbytheprogram.YouwillneedthelogleswhenyouspeaktoaLenovotechnical
supportrepresentative.
LenovoThinkVantageToolbox
TheLenovoThinkVantageToolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity,
diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andget
moreinformationaboutyourcomputer.YoucanusethediagnosticsfeatureoftheLenovoThinkVantage
Toolboxprogramtotestdevices,diagnosecomputerproblems,createbootablediagnosticmedia,update
systemdrivers,andviewsysteminformation.
•ToruntheLenovoThinkVantageToolboxprogramontheWindows7operatingsystem,clickStart➙All
Programs➙LenovoThinkVantageT ools➙SystemHealthandDiagnostics.Followtheinstructions
onthescreen.
62ThinkStationUserGuide