Diagnostic information 2-11
5025-2xx, 4xx
Paper Jam messages
Paper jam messages (2xx)
Error code Description Action
200.xx Paper Jam
Check <area>
A single page of media jam at the input
sensor.
Pull out tray 1, and then remove the
jammed page. See “200 paper jams” on
page 3-30.
200.xx Paper Jam
<x> Pages Jammed
Multiple pages of media are jammed at
the input sensor.
Pull out tray 1 and open the front door to
remove all the jammed pages. See “200
paper jams” on page 3-30.
201.xx Paper Jam
Check <area>
A single page of media is jammed
between the input and exit sensors.
Open the front door and then remove the
jammed page. See “201 paper jam” on
page 3-30.
201.xx Paper Jam
<x> Pages Jammed
Multiple pages of media are jammed
between the input and exit sensors.
Open the front door, and then remove all
the jammed pages. See “201 paper jam”
on page 3-30.
202.xx Paper Jam
Check <area>
A single page of media is jammed at
the exit sensors.
Open the front door to access the jam
area. Remove the jammed page. See “202
paper jam” on page 3-31.
202.xx Paper Jam
<x> Pages Jammed
Multiple pages of media are jammed at
the exit sensor.
Open the front door to access the jam
area. Remove all the jammed pages. See
“202 paper jam” on page 3-31.
230.xx Paper Jam
Check <area>
A single page of media is jammed at
the inner door.
Open the front door, and then remove the
jammed page. See “230 paper jam” on
page 3-32.
230.xx Paper Jam
<x> Pages Jammed
Multiple pages of media are jammed at
the inner door.
Open the front door, and then remove all
the jammed pages. See “230 paper jam”
on page 3-32.
24x.xx Paper Jam
Check <area>
A single or multiple page media jam in
the 650-sheet duo drawer (tray 2).
See “24x paper jam” on page 3-32.
24x.xx Paper Jam
<x> Pages Jammed
Multiple pages of media are jammed in
the 650-sheet duo drawer (tray 2).
Pull the tray out and remove all the jams.
See “24x paper jam” on page 3-32.
250.xx Paper Jam
Check Manual
Feeder
A single page of media is jammed in
the multipurpose feeder.
Open tray 2 to access the jam area.
Remove the jammed page. See “250
paper jam” on page 3-32.
250.xx Paper Jam
<x> Pages Jammed
Multiple pages of media are jammed in
the multipurpose feeder.
Open tray 2 to access the jam area.
Remove all the jammed pages. See “250
paper jam” on page 3-32.
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