2-12 Service Manual
5025-2xx, 4xx
Service error messages
Service error messages (1xx, 9xx)
Error code Description Action
106.xx Service
Yellow Printhead
Yellow printhead error. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
106.01 Service
Yellow Printhead
The yellow printhead lost HSYNC. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
106.02 Service
Yellow Printhead
The yellow printhead failed to complete
servo.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
106.03 Service
Yellow Printhead
The yellow printhead mirror motors
failed to achieve lock.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
106.04 Service
Yellow Printhead
The yellow printhead mirror motors lost
motor lock.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
106.05 Service
Yellow Printhead
Failure reading NVRAM from
printhead.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
106.06 Service
Yellow Printhead
The yellow printhead thermistor is
open.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
106.07 Service
Yellow Printhead
The yellow printhead thermistor is
shorted to ground.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
106.08 Service
Yellow Printhead
The yellow laser showed bad in testing. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
106.09 Service
Yellow Printhead
SOS/EOS measurement did not
complete.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
106.10 Service
Yellow Printhead
Bad SOS/EOS measurement. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
106.11 Service
Yellow Printhead
Failure writing data tot he printhead. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51
.
106.12 Service
Yellow Printhead
Failure reading data from the
printhead.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
106.13 Service
Yellow Printhead
Printhead declared error. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
107.xx Cyan
Printhead Error
Cyan printhead error. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
107.01 Service
Cyan Printhead
The cyan printhead lost HSYNC. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
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