Diagnostic information 2-13
5025-2xx, 4xx
107.02 Service
Cyan Printhead
The cyan printhead failed to complete
servo.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
107.03 Service
Cyan Printhead
The cyan printhead mirror motors failed
to achieve lock.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
107.04 Service
Cyan Printhead
The cyan printhead mirror motors lost
motor lock.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
107.05 Service
Cyan Printhead
Failure reading NVRAM from the cyan
printhead.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
107.06 Service
Cyan Printhead
The cyan printhead thermistor is open. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
107.07 Service
Cyan Printhead
The cyan printhead thermistor is
shorted to ground.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
107.08 Service
Cyan Printhead
The cyan laser showed bad in testing. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
107.09 Service
Cyan Printhead
SOS/EOS measurement did not
complete.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
107.10 Service
Cyan Printhead
Bad SOS/EOS measurement. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
107.11 Service
Cyan Printhead
Failure writing data tot he printhead. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
107.12 Service
Cyan Printhead
Failure reading data from the
printhead.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
107.13 Service
Cyan Printhead
Printhead declared error. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
108.
xx Service
Magenta Printhead
Magenta printhead error. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
108.01 Service
Magenta Printhead
The magenta printhead lost HSYNC. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
108.02 Service
Magenta Printhead
The magenta printhead failed to
complete servo.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
108.03 Service
Magenta Printhead
The magenta printhead mirror motors
failed to achieve lock.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
Service error messages (1xx, 9xx) (continued)
Error code Description Action
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