2-60 Service Manual
5026
201.06, 201.31—Paper Jam error service check
Step Questions / actions Yes No
1 Open the front access door. Turn the
transport belt gear clockwise.
Did the transport belt move?
Go to step 2. Replace the transport
module. See “Transfer
module removal” on
page 4-154.
2
Bring the printer up in Diagnostics Menu (turn
off the printer, press and hold and . and
turn on the printer).
Perform the Align Motor Test. See “Motor
tests” on page 3-9.
Can you hear the align motor run?
Go to step 3. Replace the paper pick
mechanism. See “Paper
pick mechanism
assembly removal” on
page 4-113.
3
Turn the printer off, and then remove the
fuser. See “Fuser removal” on page 4-90.
Is the exit sensor flag damaged?
Replace the fuser. See
“Fuser removal” on
page 4-90.
Go to step 4.
4
Verify the paper is loaded properly in the
paper tray or manual feed slot.
Is the paper properly loaded?
Go to step 5. Load paper correctly.
5
1. Replace the fuser. See “Fuser removal”
on page 4-90.
2. ,POR the printer.
Did the error clear?
Problem resolved Replace the original fuser,
and go to step 6.
To Next Page
Loading...
