Action Yes No
Step 5
Replace the imaging kit, and then resend the print job.
Do streaked horizontal lines appear on prints?
Contact
customer
support.
The problem is solved.
Streaked vertical lines appear on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
a Depending on your operating system, specify the paper type, texture, and
weight from Printing Preferences or from the Print dialog.
b Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 2. The problem is solved.
Step 2
From the printer control panel, set the paper texture, type, and weight in the
Paper menu to match the paper loaded in the tray.
Do the paper texture, type, and weight match the paper in the tray?
Go to step 3. Do one or more of the
following:
• Specify the paper
texture, type, and
weight from the tray
settings to match the
paper loaded in the
tray.
• Change the paper
loaded in the tray to
match the paper size
specified in the tray
settings.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its
original wrapper until you use it.
b Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 4. The problem is solved.
Print quality guide
Page 14 of 18
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