Action Yes No
Replace the imaging kit, and then resend the print job.
Is the print density uneven?
Contact
customer
support.
The problem is solved.
Vertical voids appear on prints
Leading edge
Trailing edge
Action Yes No
Step 1
a Check if your software program is using a correct fill pattern.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 2. The problem is solved.
Step 2
a From the Paper Menu on the printer control panel, check the paper type
and paper weight.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 3. The problem is solved.
Step 3
Check if you are using a recommended type of paper.
a Load paper source with a recommended type of paper.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 4. The problem is solved.
Step 4
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to direct light
for more than 10 minutes. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the underside of the imaging
kit. This could damage the imaging kit.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 5. The problem is solved.
Print quality guide
Page 17 of 18
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