Action Yes No
Step 5
Check if the paper loaded in the tray has texture or rough finishes.
Are you printing on textured or rough paper?
From the printer control
panel, set the paper
texture in the Paper
menu to match the paper
loaded on the tray.
Go to step 6.
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its
original wrapper until you use it.
b Resend the print job.
Is the print still too dark?
Go to step 7. The problem is solved.
Step 7
Replace the imaging kit, and then resend the print job.
Is the print still too dark?
Contact
customer
support.
The problem is solved.
Print is too light
Action Yes No
Step 1
a From the Quality menu on the printer control panel, select Color Adjust.
b Resend the print job.
Is the print still too light?
Go to step 2. The problem is solved.
Step 2
a From the Quality menu on the printer control panel, increase the toner
darkness.
Note: 4 is the factory default setting.
b Resend the print job.
Is the print still too light?
Go to step 3. The problem is solved.
Print quality guide
Page 8 of 18
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