Action Yes No
Step 3
a Depending on your operating system, specify the paper size from Printing
Preferences or from the Print dialog.
b Resend the print job.
Are the margins correct?
The problem is solved. Contact
customer
support.
Paper curl
Action Yes No
Step 1
Move the width and length guides in the tray to the correct positions for the
size of the paper loaded.
Are the width and length guides positioned correctly?
Go to step 2. Adjust the width and
length guides.
Step 2
From the printer control panel, set the paper type and weight in the Paper menu
to match the paper loaded in the tray.
Do the paper type and weight match the type and weight of the paper in the
tray?
Go to step 3. Specify the paper type
and weight from the tray
settings to match the
paper loaded in the tray.
Step 3
a Depending on your operating system, specify the paper type and weight
from Printing Preferences or from the Print dialog.
b Resend the print job.
Is the paper still curled?
Go to step 4. The problem is solved.
Step 4
a Remove the paper from the tray, and then turn it over.
b Resend the print job.
Is the paper still curled?
Go to step 5. The problem is solved.
Step 5
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its
original wrapper until you use it.
b Resend the print job.
Is the paper still curled?
Contact
customer
support.
The problem is solved.
Print quality guide
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