Action Yes No
Step 3
From the printer control panel, set the paper type, texture, and weight in the
Paper menu to match the paper loaded in the tray.
Is the tray set to the type, texture, and weight of the paper loaded?
Go to step 4. Specify the paper type,
texture, and weight from
the tray settings to match
the paper loaded in the
tray.
Step 4
a Depending on your operating system, specify the paper type, texture, and
weight from Printing Preferences or from the Print dialog.
b Resend the print job.
Is the print still too light?
Go to step 5. The problem is solved.
Step 5
Make sure that the paper has no texture or rough finishes.
Are you printing on textured or rough paper?
From the printer control
panel, set the paper
texture in the Paper
menu to match the paper
loaded in the tray
Go to step 5.
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its
original wrapper until you use it.
b Resend the print job.
Is the print still too light?
Go to step 7. The problem is solved.
Step 7
Replace the imaging kit, and then resend the print job.
Is the print still too light?
Contact
customer
support.
The problem is solved.
Printer is printing blank pages
Print quality guide
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