Action Yes No
Step 4
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to direct light
for more than 10 minutes. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the underside of the imaging
kit. This could damage the imaging kit.
b Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 5. The problem is solved.
Step 5
Replace the imaging kit, and then resend the print job.
Do streaked vertical lines appear on prints?
Contact
customer
support.
The problem is solved.
Toner fog or background shading appears on prints
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to direct light
for more than 10 minutes. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the underside of the imaging
kit. This could damage the imaging kit.
b Resend the print job.
Does fog or shading disappear from the prints?
The problem is solved. Go to step 2.
Step 2
Replace the imaging kit, and then resend the print job.
Does fog or shading disappear from the prints?
The problem is solved. Contact
customer
support.
Print quality guide
Page 15 of 18