Print irregularities
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
a Move the width and length guides in the tray to the correct positions for the
size of the paper loaded in the tray.
b Resend the print job.
Do print irregularities still appear?
Go to step 2. The problem is solved.
Step 2
From the printer control panel, set the paper size and type in the Paper menu
to match the paper loaded in the tray.
Is the tray set to the size and type of the paper loaded in the tray?
Go to step 3. Do one or more of the
following:
• Specify the paper size
from the tray settings
to match the paper
loaded in the tray.
• Change the paper
loaded in the tray to
match the paper size
specified in the tray
settings.
Step 3
a Depending on your operating system, specify the paper type and weight
from Printing Preferences or from the Print dialog.
b Resend the print job.
Do print irregularities still appear?
Go to step 4. The problem is solved.
Step 4
Check if the paper loaded in the tray has texture or rough finishes.
Are you printing on textured or rough paper?
From the printer control
panel, set the paper
texture in the Paper
menu to match the paper
loaded in the tray.
Go to step 5.
Step 5
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its
original wrapper until you use it.
b Resend the print job.
Do print irregularities still appear?
Go to step 6. The problem is solved.
Print quality guide
Page 6 of 18
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