Print quality is poor
Blank or white pages
Action Yes No
Step 1
a Remove, and then reinstall the imaging unit or imaging kit.
Warning—Potential Damage: Do not expose the imaging unit
or imaging kit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: To avoid damage, do not touch
the underside of the imaging unit or imaging kit.
b Resend the print job.
Is the printer still printing blank or white pages?
Go to step 2. The problem is
solved.
Step 2
Replace the imaging unit or imaging kit, and then resend the print
job.
Is the printer still printing blank or white pages?
Contact
customer
support.
The problem is
solved.
Dark print
Troubleshooting 87
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