Toner easily rubs o
Leading edge
Trailing edge
ABC
DEF
Action Yes No
1 Depending on your operating system, specify the
paper type, texture, and weight from the Printing
Preferences or Print dialog.
Notes:
• Make sure that the settings match the paper
loaded in the tray.
• You can also change the settings on the printer
control panel.
2 Resend the print job.
Does the toner still rub o?
Contact
customer
support.
The problem is solved.
Uneven print density
Action Yes No
Replace the imaging unit or imaging kit, and then resend the print
job.
Warning—Potential Damage: Do not expose the imaging unit or
imaging kit to direct light for more than 10 minutes. Extended
exposure to light can cause print quality problems.
Warning—Potential Damage: To avoid damage, do not touch the
underside of the imaging unit or imaging kit.
Is the print density uneven?
Contact
customer
support.
The problem is
solved.
Troubleshooting 99
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