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Lexmark CS820 Series - User Manual

Lexmark CS820 Series
129 pages
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CS820 Series
User's Guide
January 2016 www.lexmark.com
Machine type(s):
5063
Model(s):
530, 571

Table of Contents

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Lexmark CS820 Series Specifications

General IconGeneral
Print TechnologyColor Laser
Print ResolutionUp to 1200 x 1200 dpi
Processor Speed1.33 GHz
Output CapacityStandard: 500 pages
Toner CartridgesBlack, Cyan, Magenta, Yellow
Display4.3-inch color touch screen
ConnectivityUSB, Ethernet
Maximum Paper SizeA4, Legal
Operating System CompatibilityWindows, macOS, Linux
First Page Out TimeAs fast as 7 seconds
Print SpeedSimplex: Up to 60 ppm (Black/Color); Duplex: Up to 60 ppm (Black/Color)
MemoryStandard: 1024 MB / Maximum: 3072 MB

Summary

Safety Information

Conventions

Explains notes, warnings, and cautions used in the manual.

Learning About the Printer

Loading Paper and Specialty Media

Printing

Securing the Printer

Erasing Printer Memory

Procedure to erase volatile and non-volatile memory for security.

Erasing Printer Hard Disk Memory

Steps to securely erase data stored on the printer's hard disk.

Configuring Printer Hard Disk Encryption

How to enable encryption for the printer's hard disk.

Disposing of a Printer Hard Disk

Methods for securely disposing of a printer hard disk.

Maintaining the Printer

Replacing a Developer Unit

Step-by-step guide to replace the developer unit.

Replacing the Fuser

Step-by-step guide to replace the printer's fuser.

Replacing a Photoconductor Unit

Step-by-step guide to replace the photoconductor unit.

Replacing an Imaging Unit

Step-by-step guide to replace the imaging unit.

Replacing a Toner Cartridge

Step-by-step guide to replace the toner cartridge.

Replacing the Waste Toner Bottle

Step-by-step guide to replace the waste toner bottle.

Replacing the Transfer Belt

Step-by-step guide to replace the transfer belt.

Replacing the Transfer Roller

Step-by-step guide to replace the transfer roller.

Replacing the Pick Roller in the 550-Sheet Tray

Steps to replace the pick roller in the 550-sheet tray.

Replacing the Pick Roller in the 2200-Sheet Tray

Steps to replace the pick roller in the 2200-sheet tray.

Replacing the Staple Cartridge in the Staple Finisher

Steps to replace the staple cartridge in the finisher.

Clearing Jams

Avoiding Jams

Tips and best practices to prevent paper jams.

Paper Jam in Trays

Steps to clear a paper jam from the printer's paper trays.

Paper Jam in the Multipurpose Feeder

Steps to clear a paper jam from the multipurpose feeder.

Paper Jam in the Standard Bin

Steps to clear a paper jam from the standard output bin.

Paper Jam in Door B

Steps to clear a paper jam found behind door B.

Paper Jam in the Fuser

Steps to clear a paper jam located in the fuser area.

Paper Jam in the Duplex Unit

Steps to clear a paper jam from the duplex printing unit.

Paper Jam in the Finisher Bin

Steps to clear a paper jam from the finisher's output bin.

Troubleshooting

Network Connection Problems

Troubleshooting steps for issues with network connectivity.

Embedded Web Server Does Not Open

Solutions for when the printer's web interface cannot be accessed.

Hardware Options Problems

General troubleshooting for hardware option detection issues.

Cannot Detect Internal Option

Steps to take if the printer does not detect installed internal options.

Internal Solutions Port Does Not Operate Correctly

Troubleshooting for Internal Solutions Ports (ISP) not functioning.

Parallel or Serial Interface Card Does Not Operate Correctly

Troubleshooting for parallel or serial interface card issues.

Paper Feed Problems

General troubleshooting for issues related to paper feeding.

Paper Frequently Jams

Steps to resolve recurring paper jam issues.

Printing Problems

General troubleshooting for various printing issues.

Confidential and Other Held Documents Do Not Print

Solutions for held or confidential documents failing to print.

Slow Printing

Steps to diagnose and resolve slow printing performance.

Print Jobs Do Not Print

Comprehensive steps for when print jobs fail to execute.

Print Quality Is Poor

General troubleshooting for degraded print quality.

Blank or White Pages

Solutions for prints that are entirely blank or white.

Dark Print

How to fix print output that is too dark.

Ghost Images

How to resolve issues where ghost images appear on prints.

Gray Background

How to fix prints with an unwanted gray background.

Horizontal Dark Lines

How to resolve horizontal dark lines on printouts.

Horizontal White Lines

How to resolve horizontal white lines on printouts.

Light Print

How to fix print output that is too light.

Repeating Defects

How to identify and resolve repeating defects on printouts.

The Printer Is Not Responding

Steps to troubleshoot when the printer becomes unresponsive.

Color Quality Problems

General troubleshooting for color output issues.

Contacting Customer Support

Information on how to contact Lexmark customer support for assistance.

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